Andreb #2534 | All apps on battlenet launch but diablo(1) | Category: Technical SupportMarch-9-2016 12:05 PM PST (9 years ago) |
I've tried both reinstalling battlenet and Diablo but it has done nothing. I would appreciate if anyone told me what I can do to fix this problem, since battlenet says the game is running and I can see it on task manager but the game never gets to launch |
Madkipar | All apps on battlenet launch but diablo(2) | March-9-2016 12:50 PM PST (9 years ago) |
Greetings Andreb! Thanks for contacting us. Did you try to reset in-game options for Diablo III? In Battle.net App go to Settings>Game Settings and Reset In-Game Options for Diablo III. Should this fail to work, please find file D3Prefs.txt in Documents/Diablo III folder and paste its contents here. Best regards |
Delmoryth | All apps on battlenet launch but diablo(6) | March-12-2016 2:52 AM PST (9 years ago) |
Hello all, Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 Repair the game: battle.net/support/article/6572 Make sure both your drivers and operative system are fully up to date: battle.net/support/article/200576 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |