Avatar of Andreb #2534
Andreb #2534
All apps on battlenet launch but diablo(1)Category: Technical SupportMarch-9-2016 12:05 PM PST (9 years ago) Go to Blizzard forum post
I've tried both reinstalling battlenet and Diablo but it has done nothing.
I would appreciate if anyone told me what I can do to fix this problem, since battlenet says the game is running and I can see it on task manager but the game never gets to launch
Avatar of Madkipar
Madkipar
All apps on battlenet launch but diablo(2)March-9-2016 12:50 PM PST (9 years ago) Go to Blizzard forum post
Greetings Andreb!

Thanks for contacting us.

Did you try to reset in-game options for Diablo III? In Battle.net App go to Settings>Game Settings and Reset In-Game Options for Diablo III.

Should this fail to work, please find file D3Prefs.txt in Documents/Diablo III folder and paste its contents here.

Best regards
Avatar of Delmoryth
Delmoryth
All apps on battlenet launch but diablo(6)March-12-2016 2:52 AM PST (9 years ago) Go to Blizzard forum post
Hello all,

Delete the Battle.net Cache folder:
battle.net/support/article/6141

Delete the Battle.net Tools folder:
battle.net/support/article/6504

Repair the game:
battle.net/support/article/6572

Make sure both your drivers and operative system are fully up to date:
battle.net/support/article/200576

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