 | Character dead after battlenet disconnets me.(1) | Category: Technical SupportMarch-3-2016 3:10 PM PST (9 years ago)  |
| Right, im a long time Wow player. And I recently got into Diablo 3. I Understand that Harcore heroes can not be brought back after they fall. Mine didnt fall. Mid rift my friend disconnects and all of a sudden all the monsters stop moving. I can still move but they are just stood doing nothing. Battle net disconnects me. Next I log on to Diablo 3 and there he is my dead hero. Im really not impressed with this. I tried sending a ticket but nope, no ticket options for anything like this. My hero didnt die, Blizzard killed him. The ultimate last boss, battle.net and I expect him back. | ||
 | Character dead after battlenet disconnets me.(2) | March-5-2016 9:37 AM PST (9 years ago) |
| Hello Warwraith, I'm sorry about what happened to you, but unfortunately hardcore heroes cannot be resurrected, no matter the cause of their deaths. If you've suffered disconnections in other occasions, please make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, we would need the following information to look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
