UselessCat #2397 | retrieving hero list followed up by error 3006(1) | Category: Technical SupportFebruary-19-2016 2:39 AM PST (9 years ago) |
so, this error seems completely random. after logging in, i initially stuck on "retrieving hero list", but still able to get to my character select screen after some time( not the character screen itself). after i select one of my character, it just gives me error 3006 and i can't play at all. the problem is, i can't predict then this will happen. i can play for a week and everything will be ok, but then suddenly after relog i can't play. how do i fix this? should i blame my ISP of blizzard? |
Delmoryth | retrieving hero list followed up by error 3006(2) | February-19-2016 4:15 AM PST (9 years ago) |
Hello UselessCat, Please, make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, please provide us with the following information: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |