 | Annoying lag since yesterday(1) | Category: Technical SupportFebruary-22-2016 6:23 AM PST (9 years ago)  |
| -Game keeps lagging for 1-10 secodns freezes, lag etc -Poland/Bydgoszcz -Orange Neostrada Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 1 3 ms 1 ms 2 ms 192.168.0.1 2 27 ms 25 ms 22 ms byd-bng1.tpnet.pl [80.50.18.34] 3 19 ms 21 ms 20 ms byd-r2.tpnet.pl [80.50.122.33] 4 25 ms 25 ms 26 ms war-r3.tpnet.pl [194.204.175.221] 5 68 ms 88 ms 42 ms hbg-b1-link.telia.net [213.248.89.93] 6 42 ms 39 ms 40 ms hbg-bb1-link.telia.net [213.155.135.82] 7 49 ms 47 ms 53 ms adm-bb3-link.telia.net [62.115.134.194] 8 48 ms 49 ms 48 ms adm-b2-link.telia.net [80.91.253.163] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. MTR: HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1. Blizzard 0.0% 10 0.5 1.4 0.3 10.1 3.0 2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3. 62.115.46.197 0.0% 10 2.1 1.0 0.7 2.1 0.4 4. adm-bb4-link.telia.net 0.0% 10 0.5 0.5 0.4 0.6 0.0 5. adm-b5-link.telia.net 0.0% 10 0.7 0.6 0.6 0.7 0.0 6. francetelecom-ic-123778-adm-b5.c.telia.net 0.0% 10 3.3 2.8 0.9 4.6 1.2 7. tengige0-1-0-0.amscr5.Amsterdam.opentransit.net 0.0% 10 1.6 3.5 1.6 5.3 1.4 8. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 9. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 22/02/2016 14:21:26 UTC Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233] over a maximum of 30 hops: 0 bogusia [192.168.0.2] 1 192.168.0.1 2 byd-bng1.tpnet.pl [80.50.18.34] 3 byd-r2.tpnet.pl [80.50.122.33] 4 war-r3.tpnet.pl [194.204.175.221] 5 hbg-b1-link.telia.net [213.248.89.93] 6 hbg-bb1-link.telia.net [213.155.135.82] 7 adm-bb3-link.telia.net [80.91.253.47] 8 adm-b2-link.telia.net [62.115.141.51] 9 * * * Computing statistics for 200 seconds... | ||
 | Annoying lag since yesterday(2) | February-22-2016 6:36 AM PST (9 years ago) |
| Hello MorbidAngel, 1 3 ms 1 ms 2 ms 192.168.0.1 This hop has a little bit more latency than it's normal. Usually it stays around <1ms or 1ms tops. Please make sure you follow all the steps in this article, including the advanced: battle.net/support/article/611 Also, the pathping didn't seem to finish. Would you mind making another one whenever you experience the lag and letting it run until it's finished? Keep in mind this could take several minutes. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Annoying lag since yesterday(4) | February-22-2016 7:13 AM PST (9 years ago) |
1 3ms 1/ 100 = 1% 1/ 100 = 1% 192.168.0.1 0/ 100 = 0% | There's already packet loss on your router. Have you tried the steps on the article I posted before? Specially this: - Reset all your network devices (switch them off for couple of minutes and then switch them back on) - Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window. 3 25ms 1/ 100 = 1% 1/ 100 = 1% byd-r2.tpnet.pl [80.50.122.33] 0/ 100 = 0% | 4 26ms 2/ 100 = 2% 2/ 100 = 2% war-r3.tpnet.pl [194.204.175.221] 0/ 100 = 0% | There's also packet loss in these hops, so I would really recommend you to contact your internet provider so they can investigate (these hops are outside of Blizzard's network). Pass the pathping to them so they can check it out, probably it will make things easier. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Annoying lag since yesterday(7) | February-23-2016 3:27 AM PST (9 years ago) |
| Hello PaRaZiD, If you have connection issues, please follow all the steps in this article, including advanced: battle.net/support/article/611 If the issue persists, we will need the following information in order to look into it: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) Please, keep in mind the Code of Conduct when posting on the forums. While I understand connection issues can be extremely frustrating, it's always important to keep an appropriate language. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
