 | Black Screen on Launch(1) | Category: Technical SupportFebruary-18-2016 11:20 AM PST (9 years ago)  |
| Played D3 on my pc when it had Windows 7.Updated to 10 and upgraded D3 to Reaper of Souls, and now whenever i launch i can only see my mouse cursor and hear the game sounds.Downloaded autodetectulity from AMD and says my drivers are updated.Tried uninstalling and reinstalling and it has the same problem(note i launch as soon as it was on playable, but even when the game was fully downloaded the problem persisted). | ||
 | Black Screen on Launch(4) | February-19-2016 3:26 AM PST (9 years ago) |
| Hello ZedoShensei, Card name: Intel(R) HD Graphics If you have a dedicated graphic card, make sure the game is starting with that one. You should be able to configure this in your graphic card's control panel. In any case, I would advise updating the drivers of your Intel Card as well: battle.net/support/article/200576 If you haven't done so, take a look at this article and follow all the steps, including the advanced: battle.net/support/article/6300064 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
