Avatar of Kalin #2770
Kalin #2770
D3 Crashes every 10-15 mins(1)Category: Technical SupportFebruary-20-2016 9:11 AM PST (9 years ago) Go to Blizzard forum post
HI

I can't open a ticket as that gives me an error too so I will just post my issue here. D3 was running fine until yesterday. Today the game started crashing every 10-15mins. Some of the report IDs are :

0F7255DA-5086-4EDA-84AB-6F18E408A5F9

65087A7E-D88F-4CDA-9B34-8AB7965DC08D

I tried installing new graphics drivers, new game, ran a memory test, installed a new battle net launcher...nothing helps..Can you please assist?

Thanks
Avatar of Delmoryth
Delmoryth
D3 Crashes every 10-15 mins(2)February-20-2016 9:30 AM PST (9 years ago) Go to Blizzard forum post
Hello Kalin,

Try deactivating or temporarily uninstalling your security software and check if the issue persists.

You can also try a selective startup:
battle.net/support/article/200483

Make sure you follow all the steps of this article you haven't followed yet, including advanced:
battle.net/support/article/6300064

If the issue persists, please create a DxDiag file and paste the content on the thread:
battle.net/support/article/200581

You can either paste the content of the file on a web like Pastebin and provide us with the link, or paste it on your response using the code tag (pre button).

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Avatar of Delmoryth
Delmoryth
D3 Crashes every 10-15 mins(4)February-21-2016 3:06 AM PST (9 years ago) Go to Blizzard forum post
Hey Diabhal,

We have no knowledge of a general issue with Diablo III at the moment. I would recommend you follow the instructions I left in my previous response.

Posted by: Diabhal

Infact now when i log in all my toons are gone and i'm making a new character??!!?? scared.com

Probably you're just trying to connect to the wrong region. Make sure you select Europe in the dropdown menu above the Play button.

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