 | High latency 5th of feb 2016(1) | Category: Technical SupportFebruary-5-2016 12:32 PM PST (9 years ago)  |
| Anyone else having massive problems with latency tonight? It goes from 145 - 900ish and is thus impossible to play. Have lost connection to the game 3 times so far, and I'm quitting for tonight. Have tried to test my own connection and it is as always 50MB/s both ways... | ||
 | High latency 5th of feb 2016(18) | February-6-2016 5:06 AM PST (9 years ago) |
| Hello all, If you're still experiencing lag, please make sure you follow all the steps in this article, including advanced: battle.net/support/article/611 This way we can discard the most common reasons for latency, and can proceed with further investigation. If the issue persists after this, please provide us with the following information so we can look into it and escalate if necessary: - Details of issue: - Date/time it started: - City/Country: - Internet Provider: - Traceroute (right after a disconnection or whenever you're experiencing the issue) - Pathping (right after a disconnection or whenever you're experiencing the issue) - Looking Glass report (right after a disconnection or whenever you're experiencing the issue) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
