| Uzkul #2438 | The illusive 'Error 3007' problem(1) | Category: Technical SupportFebruary-4-2016 3:44 AM PST (9 years ago)  |
Hello!
I'm posting here as, hopefully, someone might shed a light on my problem.
Instead of hijacking another 'Error 3007' thread, I thought it best to make my own.
Anyway :
Returned to Diablo 3 with the 2.4 patch for season 5.
Since the install, I've had this constant Error 3007 problem where I get booted out. Well constant is not the right word, sometimes I can play for 2 hours, sometimes for 2 minutes.
Been browsing both US and EU forums, and checking a lot of the support pages for possible solutions.
I've tried them all, to no avail. (no anti-virus, no firewall,, port forwarding, closing background apps, disabling start-up apps, flushing DNS, powercycling the modem, checked drivers for intel network card, unmodified host file,...).
I'm just not too sure about the network driver. I own an Intel 82579V Gigabit Network Connection with driver version 12.12.50.6 with driver date 20/03/2015
So now I turn to you :)
- Details of issue: Error 3007
- Date/time it started: Since installing D3 patch 2.4 (I've played D3 before and didn't have these issues in season 4).
- City/Country: Veurne / Belgium
- Internet Provider: Telenet, directly connected to the modem itself via cable, no router whatsoever.
I ran some of the tests asked, but I'm not that tech-savvy to understand them all :)
Traceroute :
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 13 ms 8 ms 10.86.160.1
3 9 ms 9 ms 8 ms dD5E0CD59.access.telenet.be [213.224.205.89]
4 11 ms 13 ms 12 ms dD5E0FA5E.access.telenet.be [213.224.250.94]
5 10 ms 11 ms 12 ms brx-b1-link.telia.net [62.115.14.81]
6 13 ms 15 ms 14 ms adm-bb3-link.telia.net [62.115.112.126]
7 15 ms 17 ms 16 ms adm-b2-link.telia.net [62.115.141.63]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Pathping :
Entries 2,3 & 4 always show 100% loss on each pathping I have run the last 4 days
Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 Cederique-PC.home [192.168.0.142]
1 192.168.0.1
2 10.86.160.1
3 dD5E0CD59.access.telenet.be [213.224.205.89]
4 dD5E0FA5E.access.telenet.be [213.224.250.94]
5 brx-b1-link.telia.net [62.115.14.81]
6 adm-bb3-link.telia.net [62.115.112.126]
7 adm-b2-link.telia.net [62.115.141.63]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Cederique-PC.home [192.168.0.142]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 10.86.160.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% dD5E0CD59.access.telenet.be [213.224.205.89]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% dD5E0FA5E.access.telenet.be [213.224.250.94]
0/ 100 = 0% |
5 12ms 0/ 100 = 0% 0/ 100 = 0% brx-b1-link.telia.net [62.115.14.81]
0/ 100 = 0% |
6 15ms 0/ 100 = 0% 0/ 100 = 0% adm-bb3-link.telia.net [62.115.112.126]
0/ 100 = 0% |
7 15ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.63]
Trace complete.
Looking Glass Report :
traceroute to 178.118.221.62 (178.118.221.62), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.576 ms 0.601 ms 0.656 ms
2 ffm-b5-link.telia.net (213.248.90.69) 0.502 ms 0.531 ms 0.532 ms
3 ffm-bb1-link.telia.net (62.115.137.214) 19.729 ms 19.747 ms 19.753 ms
4 prs-bb3-link.telia.net (62.115.134.121) 10.705 ms prs-bb3-link.telia.net (62.115.112.122) 10.617 ms prs-bb3-link.telia.net (62.115.134.121) 10.749 ms
5 brx-b1-link.telia.net (62.115.112.135) 16.775 ms 16.716 ms 16.784 ms
6 telenet-ic-300453-brx-b1.c.telia.net (62.115.14.82) 16.812 ms 16.726 ms 16.762 ms
7 dD5E0FA5D.access.telenet.be (213.224.250.93) 19.143 ms 19.151 ms 19.167 ms
8 dD5E0C95C.access.telenet.be (213.224.201.92) 21.498 ms 22.225 ms 22.246 ms
9 178-118-221-62.access.telenet.be (178.118.221.62) 27.841 ms 28.375 ms 33.001 ms
PING 178.118.221.62 (178.118.221.62) 56(84) bytes of data.
64 bytes from 178.118.221.62: icmp_seq=1 ttl=56 time=29.9 ms
64 bytes from 178.118.221.62: icmp_seq=2 ttl=56 time=28.9 ms
64 bytes from 178.118.221.62: icmp_seq=3 ttl=56 time=27.6 ms
64 bytes from 178.118.221.62: icmp_seq=4 ttl=56 time=29.6 ms
--- 178.118.221.62 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3028ms
HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 1.4 0.6 0.4 1.4 0.3
2. ffm-b5-link.telia.net 0.0% 10 0.8 0.4 0.2 1.2 0.3
3. ffm-bb1-link.telia.net 0.0% 10 0.2 5.7 0.2 32.8 11.7
4. prs-bb3-link.telia.net 0.0% 10 10.6 10.6 10.6 10.7 0.0
5. brx-b1-link.telia.net 0.0% 10 16.7 16.7 16.7 16.7 0.0
6. telenet-ic-300453-brx-b1.c.telia.net 0.0% 10 16.8 16.8 16.8 16.8 0.0
7. dD5E0FA5D.access.telenet.be 0.0% 10 19.1 19.1 19.1 19.1 0.0
8. dD5E0C95C.access.telenet.be 0.0% 10 21.7 21.9 21.3 24.3 0.9
9. 178-118-221-62.access.telenet.be 0.0% 10 29.9 29.0 27.1 35.7 2.5
Any help is greatly appreciated.
Thank you!
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