Phade,
Let's concentrate on the Battle.net Desktop app first.
Could you please try these two support articles and see if it will start up properly?
Deleting Battle.net files
Deleting the Battle.net cache folder
______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
| cannot launch(1) | Category: Technical SupportMay-28-2015 12:07 PM PDT (8 years ago) ![]() | |
| i cannot get d3 or the bnet launcher to open. the progress bar pops up, fills up and then closes. when i check the tray, if i hover over it, it disappears. i've had this problem before but after a malwarebytes scan, it started working again. i tried that this time, but no dice. i've tried everything i could find; restarted my computer turned off avast updated adobe drivers are up to date restarted router flushed the dns changed the lan settings deleted the bnet tools folder and some others that i can't remember. i've also tried uninstalling and reinstalling and still, nothing.
#2
11 minutes ago
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| cannot launch(2) | May-28-2015 1:41 PM PDT (8 years ago) ![]() | |
| Phade, Let's concentrate on the Battle.net Desktop app first. Could you please try these two support articles and see if it will start up properly? Deleting Battle.net files Deleting the Battle.net cache folder ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| cannot launch(4) | May-28-2015 2:32 PM PDT (8 years ago) ![]() | |
| Phade, Have you uninstalled and then reinstalled the Desktop App yet? ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| cannot launch(6) | May-28-2015 2:49 PM PDT (8 years ago) ![]() | |
| Phade, If you know you'll be able to reinstall it afterwards, try completely uninstalling Avast using their removal tool. ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| cannot launch(8) | May-29-2015 6:53 AM PDT (8 years ago) ![]() | |
| Phade, Try booting in selective startup once and playing like that for a little while and see if it still happens. ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
