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Val #1653
Diablo III Unexpected Error during launch(1)Category: Technical SupportMay-20-2015 8:02 PM PDT (10 years ago) Go to Blizzard forum post
Diablo III patch loaded complete, launching from Battle.net, button says Play, but when launching an unexpected error occurs: error window gives code 99150137-2456-4D77-B317-7297506C610F, gives space for explanation but just gives buttons for retry and cancel, but no Submit. Same error if launching directly from Diablo III app icon. WoW launches fine from Battle.net but not Diablo III anymore.
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Support Forum Agent
Posts: 33,949
Val,

Let's try running the repair tool to see if that helps.

Here's a support article that will help with that: Repairing Blizzard Games
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Support Forum Agent
Posts: 33,949
Val,

If the repair scan doesn't help, please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
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Dankorii
Diablo III Unexpected Error during launch(2)May-20-2015 8:19 PM PDT (10 years ago) Go to Blizzard forum post
Val,

Let's try running the repair tool to see if that helps.

Here's a support article that will help with that: Repairing Blizzard Games
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Avatar of Dankorii
Dankorii
Diablo III Unexpected Error during launch(3)May-20-2015 8:20 PM PDT (10 years ago) Go to Blizzard forum post
Val,

If the repair scan doesn't help, please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
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