Avatar of GdayBru #6757
GdayBru #6757
RoS queued(1)Category: Technical SupportMay-13-2015 5:21 AM PDT (8 years ago) Go to Blizzard forum post
i have been sitting here for about 4 hours waiting to play a crusader, how long am i looking at waiting for? also, why wont they let me cancel it!
Avatar of Omrakos
Omrakos
RoS queued(2)May-13-2015 7:24 AM PDT (8 years ago) Go to Blizzard forum post
GdayBru,

It can take up to 72 hours or so for the transaction to clear your financial institution. I've issued the account a reset here which sometimes "hurries" things along so give it another try when you can.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
RoS queued(4)May-13-2015 8:13 AM PDT (8 years ago) Go to Blizzard forum post
GdayBru,

You have a second order placed about 3 hours ago still showing as "queued". You'll need to wait or if you need more information, you can submit a support ticket to talk to a Billing Representative.

This support article will lead you through the process of submitting a ticket, requesting a call back, or entering into a live web chat session.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Avatar of Omrakos
Omrakos
RoS queued(6)May-14-2015 7:00 AM PDT (8 years ago) Go to Blizzard forum post
GdayBru,

I'm afraid you'll need to continue talking to a Billing representative via a support ticket. This isn't anything we can help with in the Technical Support forum.

______________________________________________________________
I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage