 | 2.4 patch(1) | Category: Technical SupportJanuary-25-2016 5:31 AM PST (9 years ago)  |
| I have been having problem with the game since 2.4 went live. the game locks up when i want to teleport or just running around killing mobs | ||
 | 2.4 patch(3) | January-25-2016 6:46 AM PST (9 years ago) |
| Hello King, Please, follow the steps on this article, including the advanced: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] @Mobydo013 Your issue seems to be very different to what King is experiencing. Please, always check the initial message of a thread; if your issue is different, is always better to open a new thread explaining your case so we can look into it. That said, please follow these steps: Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 Try deactivating or temporarily uninstalling your security software to make sure it's not interfering. If your issue persists, please create a new thread so we can try to help you. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| 2.4 patch(5) | January-26-2016 2:49 AM PST (9 years ago) |
| If you don't manage, you can use a web like Pastebin and just paste here the resulting link. We should be able to check it out from there. :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| 2.4 patch(7) | January-26-2016 4:38 AM PST (9 years ago) |
| You need to post the link to the Pastebin that has your DxDiag. You have to paste the content, scroll down a bit and push Create new paste. Copy the resulting link from your navigation bar and paste it here. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| 2.4 patch(9) | January-26-2016 9:00 AM PST (9 years ago) |
| That's not a valid link, it takes me to a blank page. You have to paste the content first, and then push on Create New Paste. Otherwise the link won't create properly. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| 2.4 patch(11) | January-27-2016 8:02 AM PST (9 years ago) |
Card name: AMD Radeon HD 5670 Some players have been having issues with AMD drivers and Diablo III on the last few months. The last version of the AMD beta drivers seem to have fixed this, so I would recommend giving them a try even if it is a beta version: http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
