Avatar of ThebigL #2244
ThebigL #2244
I can't handle it allready!! BLIZZARD PLEASE HELP(1)Category: Technical SupportJanuary-22-2016 7:16 AM PST (9 years ago) Go to Blizzard forum post
im using regular patching nothing, perticular , here is the pathping file btw i astrix'd my ip for safety purposes

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 Lev-PC [***.***.*.**]
1 ***.***.*.**
2 10.199.160.1
3 172.18.6.90
4 172.17.1.166
5 172.17.1.157
6 ACCESS-MR-01-tengig10-6.ip4.012.net.il [212.199.24.217]
7 BRDR-CORE-MR-xe-3-1-0-3011.ip4.012.net.il [212.199.5.62]
8 CORE-1.MRK-gig4-5.bb.012.net.il [212.199.5.113]
9 80.179.166.85.static.012.net.il [80.179.166.85]
10 77.67.61.145
11 xe-3-2-1.fra61.ip4.gtt.net [89.149.181.238]
12 as1299.fra61.ip4.gtt.net [141.136.103.214]
13 ffm-bb1-link.telia.net [62.115.116.163]
14 hbg-bb1-link.telia.net [213.155.135.225]
15 adm-bb3-link.telia.net [62.115.113.246]
16 adm-b2-link.telia.net [213.155.137.199]
17 * * *
Computing statistics for 400 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Lev-PC [***.***.*.**]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% ***.***.*.**
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 10.199.160.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 172.18.6.90
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 172.17.1.166
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% 172.17.1.157
0/ 100 = 0% |
6 23ms 0/ 100 = 0% 0/ 100 = 0% ACCESS-MR-01-tengig10-6.ip4.012.net.il [212.199.24.217]
0/ 100 = 0% |
7 18ms 0/ 100 = 0% 0/ 100 = 0% BRDR-CORE-MR-xe-3-1-0-3011.ip4.012.net.il [212.199.5.62]
0/ 100 = 0% |
8 20ms 0/ 100 = 0% 0/ 100 = 0% CORE-1.MRK-gig4-5.bb.012.net.il [212.199.5.113]
0/ 100 = 0% |
9 71ms 0/ 100 = 0% 0/ 100 = 0% 80.179.166.85.static.012.net.il [80.179.166.85]
0/ 100 = 0% |
10 71ms 0/ 100 = 0% 0/ 100 = 0% 77.67.61.145
0/ 100 = 0% |
11 69ms 0/ 100 = 0% 0/ 100 = 0% xe-3-2-1.fra61.ip4.gtt.net [89.149.181.238]
0/ 100 = 0% |
12 73ms 0/ 100 = 0% 0/ 100 = 0% as1299.fra61.ip4.gtt.net [141.136.103.214]
0/ 100 = 0% |
13 78ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb1-link.telia.net [62.115.116.163]
0/ 100 = 0% |
14 87ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb1-link.telia.net [213.155.135.225]
0/ 100 = 0% |
15 81ms 0/ 100 = 0% 0/ 100 = 0% adm-bb3-link.telia.net [62.115.113.246]
0/ 100 = 0% |
16 82ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [213.155.137.199]

Trace complete.
Avatar of Delmoryth
Delmoryth
I can't handle it allready!! BLIZZARD PLEASE HELP(12)January-23-2016 2:48 AM PST (9 years ago) Go to Blizzard forum post
@ChampLoncar

I responded your post on this other thread, so let's treat your case over there.

Please, avoid posting about the same issue on different threads. It makes it much harder for us to get track of different cases and provide support/moderate the forums

@Helleronly

Have you followed any troubleshooting steps? What's your issue exactly? In order to help you we would need more information.

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Avatar of Delmoryth
Delmoryth
I can't handle it allready!! BLIZZARD PLEASE HELP(20)January-23-2016 7:40 AM PST (9 years ago) Go to Blizzard forum post
ThebigL, I didn't respond to your issue because Shammoz already explained what is going on in your diagnostic files. When the issue appears to be outside of Blizzard's network, your best option is contacting your internet provider directly. I'm sorry if you took that as us ignoring you, but I can assure you that wasn't the case.

3 * 22 ms * 172.18.6.90
4 24 ms 75 ms * 172.17.1.166
5 39 ms * 15 ms 172.17.1.157

Those * usually indicate a packet loss in the connection. They occur pretty early on the connection, so I would definitely recommend contacting your internet provider and passing them all the information so they can check what's happening there.

I understand a connection issue can be frustrating, but please remember to avoid inappropriate language and follow the Code of Conduct at all times.

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