Avatar of WyvernZA #2252
WyvernZA #2252
AMD GFX issue, Grey screen no sound (GIGABYTE R9 270X)(1)Category: Technical SupportJanuary-17-2016 8:38 AM PST (9 years ago) Go to Blizzard forum post
I have tried every single thing I could find on the forums, reddit and basically anywhere. I open the game, and all I see is grey, no sound and just a blue wheel but nothing happens. Then I press alt tab and see the popup.

http://i.imgur.com/SaQU205.png - that is the error I get.

My brother gave the the gfx card and it ran D3 perfectly on his pc, mine is the same setup so we have no idea why this is the only game that refuses to run. I have had friends try everything to get this to work. I cant believe that there is such a huge error.

Before you all ask I have tried old drivers I have installed brand new drivers, I have installed windows over. I have tried every trick we could find.
Avatar of Delmoryth
Delmoryth
AMD GFX issue, Grey screen no sound (GIGABYTE R9 270X)(6)January-19-2016 3:13 AM PST (9 years ago) Go to Blizzard forum post
I would also recommend installing the newest version of the drivers from AMD. If possible, uninstall the ones you have first to make a clean install:
http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064

Also, run a test Furmark to make sure your card is working correctly:
- Download Furmark test: http://www.ozone3d.net/benchmarks/fur/
- Start the stress test and monitor the temperatures of the card. If they ever go over 80º, close the test immediately.
- Check if artifacts or any error appear during the test.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Avatar of Omrakos
Omrakos
AMD GFX issue, Grey screen no sound (GIGABYTE R9 270X)(11)January-19-2016 2:48 PM PST (9 years ago) Go to Blizzard forum post
WyvernZA,

If you happen to have these two files in your Diablo III game folder, please delete them and try the game again.

atiumd64.dll
atiumdag.dll

______________________________________________________________
I'm available in the forums Monday - Friday 6:00 am - 3:00 pm Pacific Time,
Feedback? - https://www.surveymonkey.com/s/Omrakos
Feedback for Diablo Somepage