Avatar of Nomad #2772
Nomad #2772
can't access diablo 3 standart edition(1)Category: Technical SupportJanuary-30-2016 6:04 PM PST (9 years ago) Go to Blizzard forum post
I've bought diablo 3 quite some time ago, and i played it for about 6 months then left and forgot about it for how long i can't remember. Now, having lost my dvd box thus the key. when i looked into my blizzard account i've seen that there is no activated diablo 3 standart edition but only starter's edition. So i've downloaded starters edition and log-in but all my former heroes and progress is gone. So im asking this, is there a way to upgrade starter's edition to standart edition that i bought before without the key or is there a way to recover the key ?

Thanks.

Edit: I don't know why should i re-activate a game i've already bought? Shouldn't the game must be activated on my battlenet account even if i don't play it for 3 years or so? Why would i need the key from my boxed copy after i activated the game in my battle net account? Can't even send a ticket because i dont have a game key...

Thanks.
Avatar of Delmoryth
Delmoryth
can't access diablo 3 standart edition(2)January-31-2016 2:37 AM PST (9 years ago) Go to Blizzard forum post
Hello Nomad,

When you redeem a key in a Battle.net account, that license remains linked to the account, even if you stop playing.

I don't see that this account had ever a Diablo III license, so my guess is that you had another Battle.net account where your license and all your progress is. If you can't remember that account, please contact Customer Support and provide them with all the details you remember so they can help you search it.

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