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Magoos #2894
Everytime i Grift- Game goes bat!@#$(1)Category: Technical SupportJanuary-19-2016 5:59 PM PST (9 years ago) Go to Blizzard forum post
Never have i had this problem before- MS Spikes- Cant do nothing for minutes. What the hell is going on? My mate is having similar issues. Answers blizz?
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Delmoryth
Everytime i Grift- Game goes bat!@#$(2)January-20-2016 3:29 AM PST (9 years ago) Go to Blizzard forum post
Hello Magoos,

Do you have high ms, low FPS or both?

If you have high ms, follow the steps on this article (including the advanced steps):
battle.net/support/article/611

If the issue persists, please create a tracer and a pathping just after a disconnection and paste the results on this thread. You have instructions here:

- Tracer: battle.net/support/article/7648
- Pathping: battle.net/support/article/718

If what you're experiencing is graphic (low ms, screen freezes, etc), check this article instead:
battle.net/support/article/7100071

If the issue persists, please create a DxDiag file and paste the content on the thread:
battle.net/support/article/200581

Please use the Code Blocks function when including the contents of the file:

- Press the button pre on top of the space where you normally write your message.
- Paste the content of your file between the square brackets ][

Example:
[ code]<Contents of the file>[/code ]

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Delmoryth
Everytime i Grift- Game goes crazy(5)January-20-2016 8:28 AM PST (9 years ago) Go to Blizzard forum post
Could you please follow the steps for the graphic issues I posted above and post the information? In order to report a possible issue, first we have to discard the most common causes, and the DxDiag information is useful to us to check if there are patterns etc.

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Delmoryth
Everytime i Grift- Game goes crazy(15)January-23-2016 2:11 AM PST (9 years ago) Go to Blizzard forum post
Hello all,

I'm going to take a look at all the information posted, but in order to escalate this and having it investigated, we will need some information in a specific format. I know it can be a bit tedious, but if you could give us the following information it would help us greatly:

- Details of issue (if possible, monitor the FPS and ms to check if they both drop and so on):
- What class do you and your group mates play? Do you notice the issue gets worse with specific abilities?
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection)
- Pathping (right after a disconnection)
- Looking Glass report (right after a disconnection)
- DxDiag report (to make things easier and avoid crowding the thread, you can paste the results in Pastebin and just post the URL).

Thank you very much in advance.

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Delmoryth
Everytime i Grift- Game goes crazy(16)January-23-2016 2:13 AM PST (9 years ago) Go to Blizzard forum post
Posted by: Wormie

Driver Date/Size: 13-09-2015 00:00:00, 15631128 bytes

Apart from the information I've asked, checking the issue and so on, I would recommend checking that you have the latest version of your drivers, since Nvidia releases them quite often and there are more recent ones for your card/OS.

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