Magoos #2894 | Everytime i Grift- Game goes bat!@#$(1) | Category: Technical SupportJanuary-19-2016 5:59 PM PST (9 years ago) |
Never have i had this problem before- MS Spikes- Cant do nothing for minutes. What the hell is going on? My mate is having similar issues. Answers blizz? |
Delmoryth | Everytime i Grift- Game goes bat!@#$(2) | January-20-2016 3:29 AM PST (9 years ago) |
Hello Magoos, Do you have high ms, low FPS or both? If you have high ms, follow the steps on this article (including the advanced steps): battle.net/support/article/611 If the issue persists, please create a tracer and a pathping just after a disconnection and paste the results on this thread. You have instructions here: - Tracer: battle.net/support/article/7648 - Pathping: battle.net/support/article/718 If what you're experiencing is graphic (low ms, screen freezes, etc), check this article instead: battle.net/support/article/7100071 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Delmoryth | Everytime i Grift- Game goes crazy(5) | January-20-2016 8:28 AM PST (9 years ago) |
Could you please follow the steps for the graphic issues I posted above and post the information? In order to report a possible issue, first we have to discard the most common causes, and the DxDiag information is useful to us to check if there are patterns etc. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Delmoryth | Everytime i Grift- Game goes crazy(15) | January-23-2016 2:11 AM PST (9 years ago) |
Hello all, I'm going to take a look at all the information posted, but in order to escalate this and having it investigated, we will need some information in a specific format. I know it can be a bit tedious, but if you could give us the following information it would help us greatly: - Details of issue (if possible, monitor the FPS and ms to check if they both drop and so on): - What class do you and your group mates play? Do you notice the issue gets worse with specific abilities? - City/Country: - Internet Provider: - Traceroute (right after a disconnection) - Pathping (right after a disconnection) - Looking Glass report (right after a disconnection) - DxDiag report (to make things easier and avoid crowding the thread, you can paste the results in Pastebin and just post the URL). Thank you very much in advance. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |
Delmoryth | Everytime i Grift- Game goes crazy(16) | January-23-2016 2:13 AM PST (9 years ago) |
Driver Date/Size: 13-09-2015 00:00:00, 15631128 bytes Apart from the information I've asked, checking the issue and so on, I would recommend checking that you have the latest version of your drivers, since Nvidia releases them quite often and there are more recent ones for your card/OS. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |