 | Lost character(1) | Category: Technical SupportJanuary-11-2016 1:24 PM PST (9 years ago)  |
| Hello, Is it possible to recover a lost character? I copied my european account, and lost a lvl 70barb. Can I get him back? | ||
 | Lost character(3) | January-12-2016 1:27 AM PST (9 years ago) |
| Hello INlys, The fact that you're mentioning copying your European account makes me think you were talking about the PTR. I'm afraid we cannot offer support for the PTR. On the other hand, the account copy function wipes everything that was there before and substitutes it with a copy of your account on the selected region. That's the intended functionality of the tool, and we cannot restore characters that were lost through this. Keep also in mind the PTR is now closed and won't be available to play. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Lost character(5) | January-12-2016 2:15 AM PST (9 years ago) |
| As I've mentioned in my response, I'm afraid there's no way to restore the character on the PTR, INIys. Also, the PTR is now closed since the testing period for this patch has ended, and it's not possible to play there anymore. __________________________________________________________ ¿Tienes algún comentario sobre mi atención? ¡Házmelo llegar! | ||
