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Arj #2589
Recently upgraded to W10 - grey screen on startup.(1)Category: Technical SupportJanuary-11-2016 4:58 PM PST (9 years ago) Go to Blizzard forum post
Hello,

As the topic suggests I recently 'upgraded' to windows 10 from 8.1 and I can no longer play diablo 3 at all. Every time I load it up I either have a grey screen with sound, or when I change some settings I get a black flickering screen, again with sound.

DXDiag: http://pastebin.com/61JFpAqd
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Delmoryth
Recently upgraded to W10 - grey screen on startup.(2)January-12-2016 2:22 AM PST (9 years ago) Go to Blizzard forum post
Driver File Version: 8.17.0010.1433 (English)


There seems to be another driver version for Windows 10, it might be worth a try:
http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064[/url]

Repair the game:
battle.net/support/article/6572

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Omrakos
Recently upgraded to W10 - grey screen on startup.(5)January-19-2016 2:20 PM PST (9 years ago) Go to Blizzard forum post
If you ever used the AMD workaround of extracting older driver files into the Diablo III game folder, remove the files now as they seem to cause problems when the newer drivers are installed on the system.

The files to delete if present in the game folder are:

atiumd64.dll
atiumdag.dll

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