 | Game freezing(1) | Category: Technical SupportFebruary-1-2016 5:44 AM PST (9 years ago)  |
| When im going in Desolate sands,for the quest for Zoltun Kulle my game freezes.(when you enter it through the steps-abit further it freezes).When i minimize and come back its black screen,but i can hear the mobs attacking me and i can cast spells,but cant see anything.Other times(veeery rarely) its okay,but when i move couple of yards it freezes again.I cannot play in this area at all and cant finish my quests.Any suggestions?Im on season character,do not own ROS (came back to experience the game and if i like it-buy it). I tried setting all settings to Low,but no result,still freezes. P.S Oh and btw today when i tried to swap my legendary shoulders it froze too,had to restart game because of that (that was in the main town,Act 2) | ||
 | Game freezing(2) | February-1-2016 7:07 AM PST (9 years ago) |
| Hello kalo, Make sure your system is fully up to date: battle.net/support/article/200576 Repair the game: battle.net/support/article/6572 Follow the steps in this article, including advanced: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
