Avatar of lDmanl #1293
lDmanl #1293
Error 3007 3005. Quick d/c(1)Category: Technical SupportJanuary-23-2016 12:31 AM PST (9 years ago) Go to Blizzard forum post
-I get d/c while playing for a brief moment but then I'm able to reconnect right after but only after I have left my game and relogged into my account. I have a wired connection. I have completed the links listed here:
battle.net/support/article/611
battle.net/support/article/7500077
edited my ip for privacy

-Monmouth/Independence, Oregon, USA

-ISP is MINet fiber

-Tracert:

Tracing route to 12.129.222.10 over a maximum of 30 hops

1 2 ms 2 ms 12 ms 192.168.1.1
2 3292 ms 1023 ms 1864 ms 209.237.92.1
3 7 ms 7 ms 18 ms 206-192-227-33.lsnetworks.net [206.192.227.33]
4 15 ms 16 ms 15 ms 12.118.34.26
5 29 ms 29 ms 29 ms 12.118.34.25
6 35 ms 34 ms 31 ms cr1.st6wa.ip.att.net [12.122.146.78]
7 45 ms 31 ms 43 ms cr2.st6wa.ip.att.net [12.122.1.78]
8 31 ms 31 ms 31 ms 12.123.244.69
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

-Pathping:

Tracing route to 12.129.222.10 over a maximum of 30 hops

0 Desktop-PC.minetfiber.net [192.168.1.110]
1 192.168.1.1
2 209.237.92.1
3 206-192-227-33.lsnetworks.net [206.192.227.33]
4 12.118.34.26
5 12.118.34.25
6 cr1.st6wa.ip.att.net [12.122.146.78]
7 cr2.st6wa.ip.att.net [12.122.1.78]
8 12.123.244.69
9 * * *
Computing statistics for 200 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Desktop-PC.minetfiber.net [192.168.1.110]
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 7ms 0/ 100 = 0% 0/ 100 = 0% 209.237.92.1
0/ 100 = 0% |
3 9ms 0/ 100 = 0% 0/ 100 = 0% 206-192-227-33.lsnetworks.net [206.192.227.33]
0/ 100 = 0% |
4 17ms 0/ 100 = 0% 0/ 100 = 0% 12.118.34.26
0/ 100 = 0% |
5 30ms 0/ 100 = 0% 0/ 100 = 0% 12.118.34.25
100/ 100 =100% |
6 --- 100/ 100 =100% 0/ 100 = 0% cr1.st6wa.ip.att.net [12.122.146.78]
0/ 100 = 0% |
7 --- 100/ 100 =100% 0/ 100 = 0% cr2.st6wa.ip.att.net [12.122.1.78]
0/ 100 = 0% |
8 --- 100/ 100 =100% 0/ 100 = 0% 12.123.244.69

Trace complete.

-Looking Glass:

traceroute to ***.**.**.*** (***.**.**.***), 15 hops max, 60 byte packets
1 Blizzard (Blizzard) 0.423 ms 0.635 ms 0.738 ms
2 * * *
3 12.129.199.181 (12.129.199.181) 0.431 ms * *
4 206.16.68.41 (206.16.68.41) 0.450 ms 0.462 ms 0.509 ms
5 12-122-254-225.attens.net (12.122.254.225) 1.115 ms 1.134 ms 1.140 ms
6 cr2.la2ca.ip.att.net (12.123.132.210) 2.442 ms 5.120 ms 5.112 ms
7 ggr2.la2ca.ip.att.net (12.122.129.97) 3.820 ms 3.830 ms 3.831 ms
8 los-brdr-01.inet.qwest.net (63.146.27.101) 1.439 ms 1.457 ms 1.550 ms
9 * * *
10 216-111-122-122.dia.static.qwest.net (216.111.122.122) 28.698 ms 28.989 ms 29.080 ms
11 206-192-227-33.lsnetworks.net (206.192.227.33) 31.322 ms 31.338 ms 31.399 ms
12 206-192-227-34.lsnetworks.net (206.192.227.34) 37.561 ms 37.688 ms 36.626 ms
13 * * *
14 * * *
15 * * *

PING ***.**.**.*** (***.**.**.***) 56(84) bytes of data.

HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev
1. Blizzard 0.0% 10 0.3 0.4 0.3 0.9 0.2
2. ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3. 12.129.199.181 0.0% 10 0.5 0.4 0.3 0.5 0.1
4. 206.16.68.41 0.0% 10 0.6 9.9 0.4 95.3 30.0
Avatar of Delmoryth
Delmoryth
Error 3007 3005. Quick d/c(2)January-23-2016 2:23 AM PST (9 years ago) Go to Blizzard forum post
1 2 ms 2 ms 12 ms 192.168.1.1

This values are a little bit higher than usual (normally it stays at 1ms or less).

Posted by: lDmanl

2 3292 ms 1023 ms 1864 ms 209.237.92.1

The latency goes super high and irregular on this hop.

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

If the tracer keeps showing values like this after doing that, I would recommend contacting your internet provider. Make sure you provide them with the traceroute so they can check what's happening in that hop that has extreme latency.

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