 | Latency Issues(1) | Category: Technical SupportJanuary-15-2016 3:21 PM PST (9 years ago)  |
| Greetings everyone I'm having some issues playing the game after season 5 started, No clue what happened. I was running the game just fine at less than 80 msc yesterday. Today I can't even engage in combat without disconnecting. Here's my tracert: https://docs.google.com/document/d/1l3rXzEK9sJ3byvYEpnPDTcKdCALNUgwBZtBqmOlcRWE/edit?usp=sharing Here's my pathping: https://docs.google.com/document/d/1IU4u7QN-ybnRnScy8sKbxfD68i6bogbDQkJWvlTw7Dc/edit?usp=sharing Here's my D3Debug: https://docs.google.com/document/d/1srhx__rDnAsKEpZWwvIS6vA-AOAte0xMeIOMMvqqUew/edit?usp=sharing Now I don't fully understand where the issue is coming from but nothing has changed on my end. (Atleast to my knowledge). I'd really appreciate it if I got some assistance here. Update 1: Flushed DNS and updated windows and drivers. Still same issue. | ||
 | Latency Issues(2) | January-16-2016 7:59 AM PST (9 years ago) |
4 28ms 1/ 100 = 1% 1/ 100 = 1% host-163.121.228.197.tedata.net [163.121.228.197] 7 197ms 1/ 100 = 1% 1/ 100 = 1% 213.242.116.13 0/ 100 = 0% | 8 192ms 3/ 100 = 3% 3/ 100 = 3% ae-7-3102.bar2.Marseille1.Level3.net [4.69.141.194] 0/ 100 = 0% | 9 192ms 4/ 100 = 4% 4/ 100 = 4% ae-7-3102.bar2.Marseille1.Level3.net [4.69.141.194] 0/ 100 = 0% | There seems to be packet losses in different parts of the pathping. I would recommend contacting your internet provider. Pass the pathping on to them so they can check if anything is not working properly. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Latency Issues(5) | January-19-2016 1:47 AM PST (9 years ago) |
Hi Imp, How did you fix the issue ? I would recommend starting by following the steps on this article (including advanced): battle.net/support/article/611 If the issue persists, please create a tracer and a pathping just after a disconnection and paste the results on this thread. You have instructions here: - Tracer: battle.net/support/article/7648 - Pathping: battle.net/support/article/718 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
