Avatar of Kuja #2665
Kuja #2665
Process won't exit after 2.4(1)Category: Technical SupportJanuary-13-2016 3:57 AM PST (9 years ago) Go to Blizzard forum post
Anyone else have the issue witch Patch 2.4, when exit/close d3 (ingame) then the process won't stop and run in the background.
Battlenet app shows "game is running"
I need to close the process with the task manager.

Have Windows 10
all drivers are uptodate.
Avatar of Delmoryth
Delmoryth
Process won't exit after 2.4(2)January-13-2016 4:05 AM PST (9 years ago) Go to Blizzard forum post
Hello Kuja,

Try restarting your computer and deleting Battle.net folders and see if the issue persists:

Delete the Battle.net Cache folder:
battle.net/support/article/6141

Delete the Battle.net Tools folder:
battle.net/support/article/6504

Repair the game:
battle.net/support/article/6572

__________________________________________________________
¿Tienes algún comentario sobre mi atención? ¡Házmelo llegar!
Avatar of Delmoryth
Delmoryth
Process won't exit after 2.4(22)January-19-2016 2:49 AM PST (9 years ago) Go to Blizzard forum post
Posted by: Crawford

Not sure why this Blue acts like it's not.

My response is from 6 days ago. Patch had just arrived and, before knowing if we have an issue or not, we have to troubleshoot so we can discard the most common causes.

Since then I've posted in this other thread indicating that we're looking into this. It's now a bit merged with other issues, but it's being investigated.

Please, remember this is the Technical Support forum. If you want to start a discussion about the development of the game, I would recommend you do so on the General Forum.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Feedback for Diablo Somepage