Radtadrich27 #1331 | issues after game is instailed(1) | Category: Technical SupportJanuary-30-2016 4:59 AM PST (9 years ago) |
I have windows 10 home, and game installed but does not load, just shows plain black screen. I have yet to install ros. Because I am having this issue.. any suggestions? |
Delmoryth | issues after game is instailed(2) | January-30-2016 6:50 AM PST (9 years ago) |
Hello Radtadrich27, Make sure both Windows and all your drivers are fully up to date: battle.net/support/article/200576 Repair the game: battle.net/support/article/6572 Follow the rest of steps in this article, including advanced: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |