 | Can't update to 2.4(1) | Category: Technical SupportJanuary-13-2016 7:29 AM PST (9 years ago)  |
| I started the battle.net app a while ago, it informed me that D3 needs to update. It's been stuck like this for 3 hours: http://i.imgur.com/ZES9eCD.jpg Sometimes the little yellow triangle appears but most of the time it's not there. I've already browsed other similar threads so I deleted cache and tools folders, repaired the game, restarted my PC and my router but all that stuff got me nowhere. | ||
 | Can't update to 2.4(5) | January-13-2016 8:12 AM PST (9 years ago) |
| Hello all, Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 Make sure to launch the Battle.net App as admin. I would also recommend disabling or temporarily uninstalling your security software, since it can cause issues with installing and patching games sometimes. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Can't update to 2.4(7) | January-13-2016 8:41 AM PST (9 years ago) |
| Could you please try completely uninstalling your antivirus to test if the game downloads that way? Some times disabling it is not enough. Of course, after the test is done and you've updated the game, I would recommend reinstalling your antivirus straight away. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
