 | The disappearance of the image in a particular moment.(1) | Category: Technical SupportJanuary-9-2016 1:37 PM PST (9 years ago)  |
| Hello Support team ! You can see my character progress"GrimmJOW Monk lvl 42" and see where appear the problem. The same problem is with last character daemon hunter, when i choose another act all work properly but when i start that mission again imagine disappear but i can use all skills sound it's ok. I have no problem in any other locations, character or missions before, only when i come in this part of the map. If is necessary some additional information please let me know. Many thanks in advance! | ||
 | The disappearance of the image in a particular moment.(2) | January-10-2016 3:59 AM PST (9 years ago) |
| Hello GrimmJOW, Repair the game: battle.net/support/article/6572 Make sure both your Operative System and Drivers are up to date: battle.net/support/article/200576 If you have the game on Fullscreen, try to put it in Windowed (fullscreen) and see if the issue still happens. If you already have it on Windowed (fullscreen), try swapping it to Fullscreen, If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] It would be helpful as well if you could teel us in which specific area you're getting the issue, since we cannot check the detailed progress of your heroes. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
