Ribol #1895 | Game freeze / Not responding(1) | Category: Technical SupportJanuary-30-2016 6:37 PM PST (9 years ago) |
This is what you do with unsolved issues with your game? You lock the thread and move on? What the heck is this technical support forum for then? I'll sumarize the problem once again (it's been 2 year with 0 blizzard post). When I left-click item in inventory or stash (doesn't matter in which act), game sometimes freezes/stops responding. Sometimes it comes back to normal if I wait a few minutes, sometimes it disconnects me from current game, but most likely it freezes for good and I have to Ctrl+Alt+Del out of game and then using keyboard only terminate the process - cursor not working. This happened on my old PC and keeps happening after I bough new gaming PC. I have made numerous threads and tickets about this problem and tech support remains silent. Last thread they just simply locked without anything said. |
Delmoryth | Game freeze / Not responding(2) | January-31-2016 4:26 AM PST (9 years ago) |
Hello Ribol, Please, follow all the steps on this article, including advanced: battle.net/support/article/6300064 If the issue persists, please create a DxDiag file and paste the content on the thread: battle.net/support/article/200581 Please use the Code Blocks function when including the contents of the file: - Press the button pre on top of the space where you normally write your message. - Paste the content of your file between the square brackets ][ Example: [ code]<Contents of the file>[/code ] ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |