 | Game doesn't recognize patch(1) | Category: Technical SupportJanuary-13-2016 4:35 AM PST (9 years ago)  |
| I am getting an error say there's a new patch available and the game will restart and install automaticly, game closes , nothing gets installed , game still running in task manager , i already deleted the cache and the battle.net folder , still doesn't work.. | ||
 | Game doesn't recognize patch(3) | January-13-2016 4:48 AM PST (9 years ago) |
| Hello Incredibad, Try the following steps on this order. They seem to help some players with the same issue: First of all, restart your computer. Delete the Battle.net Cache folder: battle.net/support/article/6141 Delete the Battle.net Tools folder: battle.net/support/article/6504 Repair the game: battle.net/support/article/6572 ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Game doesn't recognize patch(8) | January-13-2016 8:15 AM PST (9 years ago) |
| Thanks for your input! I've updated my message here to add that step in case it helps anyone: http://eu.battle.net/d3/en/forum/topic/17289170102?page=2#35 I'm going to close this thread now so we can keep all the information condensed in a single thread, since it will be easier to troubleshoot and communicate with you guys. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
