Avatar of Haggisu #2357
Haggisu #2357
I was gifted Diablo III but am unable to play(1)Category: Technical SupportJanuary-8-2016 6:16 PM PST (7 years ago) Go to Blizzard forum post
Hi

I was gifted Diablo III at christmas by a friend and redeemed the code.

However I cannot play past the bossfight with Leoric. According to Battle.net I do not own the game only the starter edition.

I confirmed that I had indeed redeemed the code: http://prntscr.com/9nsop1

Yet Battle.net says I don't own the game: http://prntscr.com/9nsmn0

I heard that it can take 1-2 days for a character to be upgraded, however I logged in with this character last week.
Avatar of Vyraneer
Vyraneer
I was gifted Diablo III but am unable to play(2)January-9-2016 5:43 AM PST (7 years ago) Go to Blizzard forum post
Hello Haggisu,

The account you're writing from only has a trial edition, it would seem the code was registered on a different Battle.net. If you can't locate the account the code was registered on, please get in touch with our Support Team (make sure you indicate the code!), they'll be able to perform the investigation required.

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