 | Massive Server Lag.(1) | Category: Technical SupportJanuary-28-2016 4:48 PM PST (9 years ago)  |
| Everyones lagging, time to roll back those deaths your servers just caused on hardcore. everyones on 400+ ping up and down | ||
 | Massive Server Lag.(5) | January-30-2016 5:37 AM PST (9 years ago) |
| Hello all, If you're having high latency, please follow the steps in this article (including advanced): battle.net/support/article/611 If the issue persists, please provide us with the following information: - Details of issue: - City/Country: - Internet Provider: - Traceroute (right after a disconnection) - Pathping (right after a disconnection) - Looking Glass report (right after a disconnection) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Massive Server Lag.(7) | January-30-2016 5:56 AM PST (9 years ago) |
Hello Delmoryth, well I clicked the "Traceroute" and "Pathping" article, they mention to select an appropriate target for "xxx.xxx.xxx.xxx". Could you name these for D3 or link to them? Lower on the same article, if you select a game from the dropdown menu you'll get the list of IPs. :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Massive Server Lag.(9) | January-30-2016 6:46 AM PST (9 years ago) |
2 27 ms 12 ms * 10.123.224.1 5 * 47 ms 41 ms 84.116.191.2 6 26 ms * 20 ms de-fra01b-rc1-ae6-0.aorta.net [84.116.132.193] 8 * * 27 ms de-fra01b-ri1-ae1-0.aorta.net [84.116.134.10] 9 * * 19 ms 213.46.179.62.aorta.net [213.46.179.62] 2 16ms 2/ 100 = 2% 0/ 100 = 0% 10.123.224.1 5/ 100 = 5% | 3 --- 100/ 100 =100% 93/ 100 = 93% 172.30.22.37 0/ 100 = 0% | 4 19ms 7/ 100 = 7% 0/ 100 = 0% 84.116.191.29 0/ 100 = 0% | 5 20ms 7/ 100 = 7% 0/ 100 = 0% 84.116.191.2 0/ 100 = 0% | 6 20ms 9/ 100 = 9% 2/ 100 = 2% de-fra01b-rc1-ae6-0.aorta.net [84.116.132.19 3] 0/ 100 = 0% | 7 --- 100/ 100 =100% 93/ 100 = 93% 84.116.140.189 0/ 100 = 0% | 8 20ms 9/ 100 = 9% 2/ 100 = 2% de-fra01b-ri1-ae1-0.aorta.net [84.116.134.10 ] 0/ 100 = 0% | 9 --- 100/ 100 =100% 93/ 100 = 93% 213.46.179.62.aorta.net [213.46.179.62] There seems to be a lot of packet loss all over your traceroute and pathping, starting pretty early. I would definitely recommend contacting your internet provider. Pass the pathping and traceroute to them so they can take a look and investigate why the packet loss is happening. ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
| Massive Server Lag.(11) | January-30-2016 7:02 AM PST (9 years ago) |
| No worries, sometimes it can be hard to know where the issue comes from. Hope it gets solved quickly! :) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! | ||
