Avatar of ThebigL #2244
ThebigL #2244
Area technical issues(1)Category: Technical SupportJanuary-25-2016 8:39 AM PST (9 years ago) Go to Blizzard forum post
I would like to request from the costumer service, to do a check with the middle east connection of the server.
It seems as most of the players from this area, are unable to play for the past ,almost a week, the connections to the other services from this area seems to be absolute with no connection/latency issues (atleast on my end, and most of the people from this area that has submitted a thread with a technical issue ) .
I want at least a conformation that the issues are indeed from the provider side of things, which i mean, on my end, and not on blizzards end, we need transparency blizzard
Avatar of Delmoryth
Delmoryth
Area technical issues(2)January-25-2016 9:01 AM PST (9 years ago) Go to Blizzard forum post
If you're affected by the infrastructure issue, I'm afraid we cannot give more information that what Natryndon is giving here. It's already being checked and monitored.

However, your issue seemed a bit different. If you want us to look into your diagnostic files again to see if anything changed, please create a new traceroute and pathping and post the results here.

- Tracer: battle.net/support/article/7648
- Pathping: battle.net/support/article/718

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