Avatar of Blakehx #2626
Blakehx #2626
Stuck on loading screens(1)Category: Technical SupportJanuary-24-2016 3:30 AM PST (9 years ago) Go to Blizzard forum post
I played this night without problems, closed the game without turning of the laptop. This morning i started the game but after i choose my hero and click start game, i just stayed on loading screen for ages and nothing happened.

I already tried reboot, deleting programdata battlenet and blizzard caches, updating drives.
No antivirus/firewall enabled.

i dont have amd graphic card, nvidia.

windows 10.
Avatar of Delmoryth
Delmoryth
Stuck on loading screens(2)January-24-2016 4:23 AM PST (9 years ago) Go to Blizzard forum post
Hello Blakehx,

Repair the game:
battle.net/support/article/6572

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

Follow all the steps in this article, including the advanced:
battle.net/support/article/611

If the issue persists, please post the following information:

- Details of issue:
- City/Country:
- Internet Provider:
- Traceroute (right after a disconnection)
- Pathping (right after a disconnection)
- Looking Glass report (right after a disconnection)

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