Blakehx #2626 | Stuck on loading screens(1) | Category: Technical SupportJanuary-24-2016 3:30 AM PST (9 years ago) |
I played this night without problems, closed the game without turning of the laptop. This morning i started the game but after i choose my hero and click start game, i just stayed on loading screen for ages and nothing happened. I already tried reboot, deleting programdata battlenet and blizzard caches, updating drives. No antivirus/firewall enabled. i dont have amd graphic card, nvidia. windows 10. |
Delmoryth | Stuck on loading screens(2) | January-24-2016 4:23 AM PST (9 years ago) |
Hello Blakehx, Repair the game: battle.net/support/article/6572 - Reset all your network devices (switch them off for couple of minutes and then switch them back on) - Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window. Follow all the steps in this article, including the advanced: battle.net/support/article/611 If the issue persists, please post the following information: - Details of issue: - City/Country: - Internet Provider: - Traceroute (right after a disconnection) - Pathping (right after a disconnection) - Looking Glass report (right after a disconnection) ______________________________________________________ Got feedback about the support I'm providing? Leave your comments here! |