|Diablo 3 Black Screen on launch||January-19-2016 3:18 PM PST (4 years ago)|
|When I start DO3 it goes to a black screen. I can see cursor and hear the audio but no picture.|
|Diablo 3 Black Screen on launch||January-20-2016 6:34 AM PST (4 years ago)|
Make sure both your operative system and drivers are fully up to date:
Repair the game:
Take a look at this article and follow the steps, including the advanced:
If the issue persists, please create a DxDiag file and paste the content on the thread:
Please use the Code Blocks function when including the contents of the file:
- Press the button pre on top of the space where you normally write your message.
- Paste the content of your file between the square brackets ][
Got feedback about the support I'm providing? Leave your comments here!
|Diablo 3 Black Screen on launch||January-22-2016 7:56 AM PST (4 years ago)|
|Please provide the full content of the DxDiag file, so we can give a look at it.|
If you can't post it due to a character limit, you can do it in several responses or using a copy-paste page like http://pastebin.com.
How did I do? Let me know!
|Diablo 3 Black Screen on launch||April-16-2016 7:57 AM PDT (4 years ago)|
Thank you for the data. The driver for your graphics card is more then 3 years old. This seems to be the cause for your issue. Please update the driver. You should be able to find everything you need here https://downloadcenter.intel.com/ .
What's your opinion?