Avatar of Izzyozzy2000 #1213
Izzyozzy2000 #1213
A video of game freezing up, this is for a GM...(1)Category: Technical SupportMay-6-2015 8:57 AM PDT (8 years ago) Go to Blizzard forum post
You guys said you couldn't "reproduce the problem in-house", well...here it is lol, at least on my computer..whenever I try to enter Desolate Sands, on my Wizard, I can run for a little while, then...it just...kinda stops, or freezes..Every single time.

Here's a video of it that I recorded; the mouse cursor didn't exactly look like that all traily and stuff, it just looked like a typical cursor without the trail, but I could move it around the screen fine, and I could hear sound fine, even if I minimize the game. Aside from freeze problem & recording the video the game runs/ran completely fine, computer is well capable to run the game at maxed out graphics and completely smooth.

https://www.youtube.com/watch?v=qv69SjXj9pY&feature=youtu.be
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Omrakos
A video of game freezing up, this is for a GM...(2)May-6-2015 9:01 AM PDT (8 years ago) Go to Blizzard forum post
Izzyozzy2000,

Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
A video of game freezing up, this is for a GM...(4)May-6-2015 9:23 AM PDT (8 years ago) Go to Blizzard forum post
Izzyozzy2000,

Could you see if reverting to AMD's 13.12 Catalyst version makes a difference?

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