 | Please HELP me resolve Runtime Error. [1 week have past.](1) | Category: Technical SupportMay-5-2015 7:51 PM PDT (8 years ago)  |
| Anyone knows how to resolve Microsoft Visual C++ runtime library error? I have deleted the game and all d3 folders and reinstalling the game more than 10 times and also reinstalled Microsoft Visual C++ 2005 and 2008 version but still getting the same error message everytime. Is there any expert out there that know how to solve this problem? Seriously needing help. | ||
 | Please HELP me resolve Runtime Error. [1 week have past.](2) | May-6-2015 7:51 AM PDT (8 years ago) |
| Evolutionese, When do you get the error? Have you tried installing/reinstalling the latest .NET from Microsoft? Reinstalling 10 times is a bit overkill. Why would you expect reinstalling that many times to make a difference? Can you post some information about your computer? You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Please HELP me resolve Runtime Error. [1 week have past.](5) | May-6-2015 11:47 AM PDT (8 years ago) |
| Evolutionese, Your error doesn't appear to have been submitted so I've nothing to look at. Could you post your D3Debug.txt file please? It's located in your main Diablo III game folder. ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Please HELP me resolve Runtime Error. [1 week have past.](7) | May-6-2015 12:47 PM PDT (8 years ago) |
| Evolutionese, Please uninstall the Battle.net Desktop App and then re-install it again from your Battle.net Account Management page. ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Please HELP me resolve Runtime Error. [1 week have past.](9) | May-7-2015 8:40 AM PDT (8 years ago) |
| Evolutionese, What type internet connection does your ISP provide? Is it cable, satellite, DSL, or wireless? Your crash information is looking like what we see when an unsupported wireless carrier is being used. They're often unable to support our new CASC file system for patching. If that's what you have, there really isn't a solution other than to not use that provider or consider usigna VPN service instead. You can also copy the game folder from a friend that has it patched already but that would have to be done every time we patched, ______________________________________________________________ I'm available in the forums Monday - Friday 6:30 am - 3:30 pm Pacific Time, Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
