Avatar of Sophie #2277
Sophie #2277
Save files deleted(1)Category: Technical SupportDecember-21-2015 11:31 AM PST (9 years ago) Go to Blizzard forum post
I have the PC version of Diablo III and was playing it a couple of weeks ago. I just logged in and all of my saves have been deleted. It wants me to start again when I log in, asking me to choose a class.

How can I get my characters back? It is very frustrating.
Avatar of Delmoryth
Delmoryth
Save files deleted(3)December-22-2015 3:19 AM PST (9 years ago) Go to Blizzard forum post
Hello Sophie,

Diablo III doesn't have Save files, your progress is saved on the servers. If you don't have your characters and progress, most likely you are connecting to the wrong region, or using the wrong Battle.net account. Please make sure you login using your usual account and the region where you usually play. You can choose a region on the dropdown menu on top of the Play button (on the Battle.net app).

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