 | Cant launch(1) | Category: Technical SupportApril-21-2015 5:41 PM PDT (10 years ago)  |
| i just login to battlenet yesterday and tried to play d3 but i wont open and will show some codes like this 29852D20-7115-4859-8FB2-B52F4DB5B1B0 i never got this problem before and im playing it smoothly before. i hope someone can help me to fix this. i can play other battlenet games like HotS, Hearthstone. so i think my system dont have a problem. | ||
 | Cant launch(2) | April-21-2015 6:06 PM PDT (10 years ago) |
| Aelle, Do you happen to know if your network is currently set up to run IPv6? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Cant launch(4) | April-22-2015 3:28 PM PDT (10 years ago) |
| Aelle, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Cant launch(6) | April-22-2015 7:02 PM PDT (10 years ago) |
| Aelle, Here's how to check if you're using IPv6: 1. Go to your Windows Start Menu and select Control Panel 2. Open the Network and Sharing center. 3. Select "change adapter settings" from the left side of the screen. 4. Right click on your Local Area Connection and select "properties". 5. Scroll down to Internet Protocol Version 6 and uncheck that option. 6. Click on the OK button. 7. Restart the system and try to launch D3 again. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
