 | 3 days Game -WONT LAUNCH- Blue post PLZ(1) | Category: Technical SupportApril-15-2015 4:19 PM PDT (10 years ago)  |
| Okay..I was patient enough to deal with the crap the patch installer put me through trying to update the game. Afterr couple hours of errors, literally had to switch bnet to italian just to get it to work. But now the game refuses to launch. Ive trieed enabling secondary logon and deleting the bnet folders. Also running in compatibility mode for XP/7 and as administrator. Seriously getting tired of this..there were no issues pre patch. Once I got 2.2 finally installed the game ran like a charm....ONE time. It has failed to launch every time from then on. The d3 ROS logo will appear but the game does not start. Task manager says its running..but rest assured it isnt. Have been trying back for days to get the game to launch. Error is BF7ACAC7-2AE8-4A78-A6E1-516A090FA04E Any other help would be taken but i seriously hope a blue posts because this is a bit much..Id like to play the game | ||
 | 3 days Game -WONT LAUNCH- Blue post PLZ(3) | April-15-2015 5:22 PM PDT (10 years ago) |
| Fenix, Error is BF7ACAC7-2AE8-4A78-A6E1-516A090FA04E I'm not finding that error in our database, are you sure that you clicked on the "submit" button when the error came up? If not, you'll want to do that so we can see it on our end. That being said, can you tell me if the error has any text that pops up? Also, please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| 3 days Game -WONT LAUNCH- Blue post PLZ(6) | April-19-2015 3:41 PM PDT (10 years ago) |
| Fenix, 1. Make sure that you are running on the most recent version of Flash. Here's a link where that can be downloaded: Flash Player Update ***Uncheck the McAfee Security Scan option*** 2. Make sure that your LAN settings and Internet Explorer settings are set correctly. Here's a support article that will help: Disabling Proxy Settings ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| 3 days Game -WONT LAUNCH- Blue post PLZ(7) | April-19-2015 3:41 PM PDT (10 years ago) |
| HiroMeki, Please start your own thread so that we can assist you individually. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
