 | D3D Device Issue...(1) | Category: Technical SupportApril-14-2015 5:56 PM PDT (10 years ago)  |
| I have seen a lot of posts but none of the solutions offered fix my issue. I have tried fixing the compatibility, updating my computer and Battle.net and changing the Nvidia settings. NOTHING WORKS. I still get the pop up, and I can not play. I'm using an ALIENWARE laptop and the game was working fine this morning then I had an update and it stopped and that damn popup comes up. Here's my D3Prefs if it's needed PreferencesVersion "46" PlayedCutscene0 "0" PlayedCutscene1 "0" PlayedCutscene2 "0" PlayedCutscene3 "0" PlayedCutscene4 "0" DisplayModeFlags "0" DisplayModeWindowMode "0" DisplayModeWinLeft "160" DisplayModeWinTop "70" DisplayModeWinWidth "1280" DisplayModeWinHeight "720" DisplayModeUIOptWidth "1280" DisplayModeUIOptHeight "720" DisplayModeWidth "1280" DisplayModeHeight "720" DisplayModeRefreshRate "60" DisplayModeBitDepth "32" DisplayModeMSAALevel "1" Gamma "1.000000" MipOffset "0" ShadowQuality "2" ShadowDetail "0" PhysicsQuality "1" ClutterQuality "2" Vsync "0" Letterbox "0" Antialiasing "0" DisableScreenShake "0" LowFX "0" LockCursorInFullscreenWindowed "0" LimitForegroundFPS "1" MaxForegroundFPS "150" LimitBackgroundFPS "1" MaxBackgroundFPS "8" DisableTrilinearFiltering "0" ColorCorrection "1" MipBias "-0.000000" ReflectionQuality "0" HardwareClass "3" PCIVendor "32902" PCIDevice "1046" flSafeZoneLeft "0.000000" MasterVolume "1.000000" EffectVolume "0.800000" MusicVolume "0.800000" NarrationVolume "0.800000" AmbientVolume "0.800000" ChannelsToUse "32" SoundDriver "0" SpeakerMode "0" ReverseSpeakers "0" QuestSubtitlesEnabled "0" CinematicsSubtitlesEnabled "0" PlayInBackground "0" MuteSound "0" MuteEffects "0" MuteAmbient "0" MuteVoice "0" MuteMusic "0" | ||
 | D3D Device Issue...(2) | April-14-2015 6:27 PM PDT (10 years ago) |
| Artemus, Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| D3D Device Issue...(4) | April-14-2015 7:30 PM PDT (10 years ago) |
| Artemus, Laptops sometimes work best with the drivers distributed by the system manufacture. Let's try installing the Intel and Nvidia drivers available from Dell/Alienware. The links below were grabbed directly from the manufacture's site, just click the link and a download should begin: Intel Driver Nvidia Driver A restart may be required after installing each driver. Once those are installed, test out the game again and let me know what happens. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
