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Teysha #2649
Computer Crash(1)Category: Technical SupportApril-4-2015 2:25 PM PDT (8 years ago) Go to Blizzard forum post
Everytime i play d3 my computer crashes after 5 mins max. Sometimes it crashes right after game opens. Every other game i play is fine. What's my problem?
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Omrakos
Computer Crash(2)April-4-2015 3:49 PM PDT (8 years ago) Go to Blizzard forum post
Teysha,

Posted by: Teysha

What's my problem?


Hard to say with so little information really. Most likely, it's a component overheating like your CPU or GPU (video card).

To start troubleshooting, we'll want to see your computer's configuration.

You can find this information in the Direct X Diagnostic Tool:

Click on Start
Click on Run
Type in: dxdiag (In Vista, type dxdiag in the search field)
Hit Enter or OK

Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here.

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Omrakos
Computer Crash(7)July-17-2015 7:45 AM PDT (7 years ago) Go to Blizzard forum post
Bloodboss,

Your CPU or GPU overheating would be the most likely cause. Or it could be the PSU (Power Supply) not being able to supply enough power to the system under a heavy graphics load.

Did you run a temperature monitoring utility while playing to see hot components were getting?

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