 | Game crashing on entering specific zones(1) | Category: Technical SupportMarch-19-2015 9:44 AM PDT (8 years ago)  |
| This was happening last season but I never got a fix for it and took a break but now it is still happening even after uninstalling and re installing 3 times. The zones that cause my game it crash ar the dester befor zultin kull and a forest zone. When I try to enter them my game just gives me an error report and closes. I have an Intel Hd 3000 Graphics card in a laptop and I've made sure it is up to date software. Anyone know a fix? | ||
 | Game crashing on entering specific zones(2) | March-19-2015 10:07 AM PDT (8 years ago) |
| Roflknief , Can you get it to crash again and then post the long error code it gives you for reference? I'd also like to see your dxdiag info. You can find this information in the Direct X Diagnostic Tool: Click on Start Click on Run Type in: dxdiag (In Vista, type dxdiag in the search field) Hit Enter or OK Click on the Save All Information button at the bottom, and create a dxdiag text file, and copy and paste it ALL here. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game crashing on entering specific zones(4) | March-19-2015 11:48 AM PDT (8 years ago) |
| Roflknief, You actually have an AMD Radeon HD 6700M Series in the system which is what will be playing the game. See if you can locate AMD Catalyst drivers in the 13.x series. The 14.x ones are apparently causing problems in certain areas like the Desolate Sands. The drivers that came with your laptop from Hewlett-Packard ought to be ok to use. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game crashing on entering specific zones(8) | March-19-2015 1:28 PM PDT (8 years ago) |
| Roflknief , Once you find a place to download the drivers, you would just double click on them to start the installation. AMD has articles for removing and installing drivers should you need help with that. http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx http://support.amd.com/en-us/kb-articles/Pages/catalyst-windows-install.aspx _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Game crashing on entering specific zones(10) | March-19-2015 1:47 PM PDT (8 years ago) |
| Roflknief, Try using the drivers Hewlett-Packard has for your model. They're likely to be in the 13.x series. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
