 | Can't install Reaper of Souls(1) | Category: Technical SupportMarch-18-2015 9:00 AM PDT (8 years ago)  |
| Hello! I bought the Reaper of Souls expansion yesterday via a 3rd party site. I got the key and activated it on battle.net. Under the heading "Your game accounts" on battle.net it says that I have Diablo 3 Reaper of Souls activated. But I can't install it. I'm using the battle.net launcher, but it will only install the original Diablo 3 and it says that I have an "Upgrade available", even though the game key is activated. Click here to see the solution | ||
 | Can't install Reaper of Souls(3) | March-18-2015 9:13 AM PDT (8 years ago) |
| Groborg, It can take upwards of 72 hours after adding a key to the Battle.net account before the transaction is finalized. In some cases, refreshing your account data can help speed up the process so I've issued one for you. Try it again when you can and see if it allows the new content for you. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Can't install Reaper of Souls(6) | March-18-2015 2:33 PM PDT (8 years ago) |
| MissCheetah, I was unable to tell how the license was obtained actually as a key wasn't showing on the account anywhere, yet the game had been added the day before. It looked like it was purchased from a site selling gifted keys. Sometimes that's ok and other times it ends badly. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
