Avatar of Redemption #2369
Redemption #2369
Graphics Error - Click to retry creating D3D device(1)Category: Technical SupportMarch-9-2015 2:14 PM PDT (10 years ago) Go to Blizzard forum post
Hello,

Yesterday I felt like playing Diablo III again. So I patched it to the latest version, but when pressing play i got the following error "Graphics Error - Click to retry creating D3D device. Click OK to retry."

The odd thing is, that this only happens when I try to run it with my Nvidia graphics card. When I select Intel HD Graphics, the game works just fine.

Any ideas on how to solve this? Any help is appreciated :-)

Thank you!
Avatar of Dankorii
Dankorii
Graphics Error - Click to retry creating D3D device(2)March-9-2015 5:14 PM PDT (10 years ago) Go to Blizzard forum post
Redemption,

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
______________________________________________________
I'm available Sunday through Thursday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Feedback for Diablo Somepage