 | Getting Disconnected on Bounties(1) | Category: Technical SupportMarch-4-2015 8:01 AM PST (8 years ago)  |
| im Getting disconnected everytime on bounties ive tried more than 10 already i hear the sound of joiing then i get disconnected | ||
 | Getting Disconnected on Bounties(2) | March-4-2015 8:09 AM PST (8 years ago) |
| Derius, How are you connected to the internet? Are you using wired or wireless? _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Getting Disconnected on Bounties(35) | March-6-2015 11:37 AM PST (8 years ago) |
| I've not been able to reproduce this myself so we need to collect some information to see if there's anything in common connection-wise with those users who are experiencing the disconnections. I'd like to see a couple of things if possible. First, a Pathping report and second, the contents of your D3Debug.txt file right after a disconnect has occurred. The file is located in your main Diablo III game folder. When pasting the file contents, please use code blocks as it can get a little long. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Getting Disconnected on Bounties(37) | March-6-2015 1:33 PM PST (8 years ago) |
| Beercules, I'm interested in whether you have another network in your local configuration. Beardcules GameSession::ConnectToGameServer Joining 'Cassie' game at 10.104.84.162:6112 This is a private network address, not one you can get to in the real world. I'm not sure what's going on with this. Your local net is using the Nat'd 192.168.x.x range according to your pathping info. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Getting Disconnected on Bounties(39) | March-6-2015 2:26 PM PST (8 years ago) |
| Beercules, Could I get you to post the entire D3Debug.txt file you have please? _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Getting Disconnected on Bounties(43) | March-6-2015 5:10 PM PST (8 years ago) |
| sillywabbit, Right now, the D3Debug file right after a disconnect is probably of more use to us. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
| Getting Disconnected on Bounties(45) | March-6-2015 6:35 PM PST (8 years ago) |
| Our network admins believe they have uncovered the problem. Hopefully they'll be making an adjustment this evening to address it but it may not take effect until next Monday. I'll be here tomorrow so I'd ask anyone seeing a difference, either better or worse with public bounty games to let us know in this thread. _________________________________________________________ I'm available in the forums Tuesday - Thursday 7 am - 4 pm Pacific Time, Friday 11 am - 8 pm Pacific Time ,Saturday 10 am - 7 pm Pacific Time Feedback? - https://www.surveymonkey.com/s/Omrakos | ||
