 | Random crash with long error(1) | Category: Technical SupportFebruary-22-2015 6:19 PM PST (10 years ago)  |
| Diablo 3 crashes at random times. saying the application encountered an unexpected error. D3E9CDB3-761A-454F-A9A3-1662F7FB3505 Above is the error they give me. Anyone else get similar errors? | ||
 | Random crash with long error(5) | March-9-2015 8:14 PM PDT (10 years ago) |
| Asteryon, 1. For future reference, it's usually best if you start your own thread instead of posting in an old one. 2. The issue seems to be related to an AMD driver file. Please post your DXDIAG file so we can get more information about your computer. Here's a support article that will show you how to get the DXDIAG: Obtaining System Files Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Random crash with long error(7) | March-10-2015 2:51 PM PDT (10 years ago) |
| Asteryon, Your system has two video cards, an Intel and an AMD Radeon. Let's make sure that both are running on the most recent drivers. Here's a link where the Intel driver can be downloaded: Intel Here's a link for the driver download: AMD Driver When installing the AMD driver you should be given an option to do an "Express" install or a "Custom" install, I recommend selecting the "Custom" install. Once that is selected, uncheck everything possible except for the Graphics Driver and AMD Catalyst Control Center. Also, you are going to want to download the AMD Mobility Radeon Driver, not the Latest Beta Driver. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
| Random crash with long error(9) | March-12-2015 7:49 PM PDT (10 years ago) |
| Asteryon, You're welcome, please feel free to post again if you have any other questions or problems. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? | ||
