CoolSam #1453 | Disconnecting when I enter a game.(1) | Category: Technical SupportFebruary-15-2015 2:11 PM PST (10 years ago) |
Whenever I enter a game, it instantly disconnects me and sends me back to the main menu. |
Dankorii | Disconnecting when I enter a game.(5) | February-15-2015 5:40 PM PST (10 years ago) |
CoolSam, Alright is anyone else using a Linksys wireless adapter? That's what I'm using and it's the cause of my dc's. Maybe the adapter is fine, but the wireless connection is the issue. Have you tried a new wireless adapter? Have you made sure that you are running on the most recent driver for the Linksys adapter? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |
Dankorii | Disconnecting when I enter a game.(7) | February-15-2015 7:16 PM PST (10 years ago) |
CoolSam, 1. What model is the wireless adapter? 2. What is the current driver date and version number? 3. What is your modems brand and model number? 4. What is your router's brand and model number? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |
Dankorii | Disconnecting when I enter a game.(9) | February-17-2015 2:06 PM PST (10 years ago) |
CoolSam, It looks like the N900 is actually known as an AE3000 Wireless-N USB adapter on the Linksys site. I checked and the newest drivers there are from March 2012. That driver may be newer than the one in the device manager, since the device manager only looks at the Windows database and not the Linksys database. Here's a link where you can download that driver: Linksys Support site Once there, click on the "Downloads" tab > select "Version 1.0" from the drop down menu > download the driver that corresponds to your version of Windows. As for my modem and router, it's a combination variant that comcast uses. Kind of a 2in1 thing. Cool, can you tell me the brand and model number? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |
Dankorii | Disconnecting when I enter a game.(13) | February-18-2015 1:53 PM PST (10 years ago) |
CoolSam, In the WoW forums, I recently ran into someone that was experiencing odd connection issues while using a wireless USB adapter. They were able to resolve their issue by disabling the QoS option in their wireless network adapter. Can you try that out to see if it helps? ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |
Dankorii | Disconnecting when I enter a game.(15) | February-18-2015 5:57 PM PST (10 years ago) |
CoolSam, I wish I had more info about that, but I don't have specific steps for your wireless network card. You may want to contact Linksys for that, or you might even be able to find something online. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |
Dankorii | Disconnecting when I enter a game.(24) | February-19-2015 7:37 PM PST (10 years ago) |
CoolSam, There aren't any other steps that I can think of at the moment, but I'll forward this info to our QA department to see if they can look into the issue with the Linksys adapter. ______________________________________________________ I'm available Sunday through Thursday from 11AM to 8PM Pacific Time Support Contact Information Got some feedback? |