Avatar of Wayne26uk #2787
Wayne26uk #2787
Black Screen crashes.(1)Category: Technical SupportOctober-6-2015 1:25 PM PDT (9 years ago) Go to Blizzard forum post
Hi first of all i want to say im a new comer when it comes to the Diablo universe so i dont know all the names and places sorry.

But during Act 2 or part 2 what ever its called i am in some sort of desert area and my quest is to go to a black bridge or something but while im wandering around said desert my computer just goes off completely and all i get is a black screen.

I have been sniffing around a bit and some people are saying its to do with graphics drivers on some desolate sands area, is this where i am and what my problem would be?

How do i find out what drivers i have and where to get new ones etc, i have a Asus computer and i think it has AMD drivers but not 100% sure.

Any help would be appreciated ty!
Avatar of Delmoryth
Delmoryth
Black Screen crashes.(2)October-7-2015 9:03 AM PDT (9 years ago) Go to Blizzard forum post
Hello Wayne26uk,

Apparently this happens to players with AMD cards. AMD has released a beta driver that fixes this issue. You can download it from their webpage. Keep in mind though, they are a beta version, so they could have some kind of issue. However I've seen that it fixes the issue in most cases, without any additional issues.

______________________________________________________
Got feedback about the support I'm providing? Leave your comments here!
Feedback for Diablo Somepage