Avatar of ChRono #2568
ChRono #2568
Time outs and big freezes since last 2 patches(1)Category: Technical SupportSeptember-29-2015 10:00 AM PDT (9 years ago) Go to Blizzard forum post
hi

Having daily these randomly freezes/timeout's since last 2 patches, but much more frequently since latest patch.

isp: Edpnet
Country: Belgium, Sint-Niklaas
Modem: SAGEM F@ST 3464

Contacted my isp prior to this and they checked out my line; everything should be fine on their end.

trace route:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 24 ms 23 ms 25 ms bras05.sn.be.edpnet.net [213.219.132.17]
3 25 ms 24 ms 24 ms router01.sn.be.edpnet.net [212.71.11.61]
4 25 ms 27 ms 25 ms router02.bruix.be.edpnet.net [212.71.1.62]
5 25 ms 25 ms 27 ms brx-b2-link.telia.net [62.115.46.29]
6 28 ms 28 ms 28 ms adm-bb3-link.telia.net [62.115.140.56]
7 30 ms 29 ms 29 ms adm-b2-link.telia.net [62.115.141.1]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping:

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 BmQQ [192.168.1.23]
1 192.168.1.1
2 bras05.sn.be.edpnet.net [213.219.132.17]
3 router01.sn.be.edpnet.net [212.71.11.61]
4 router02.bruix.be.edpnet.net [212.71.1.62]
5 brx-b2-link.telia.net [62.115.46.29]
6 adm-bb3-link.telia.net [62.115.140.56]
7 adm-b2-link.telia.net [62.115.141.1]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 BmQQ [192.168.1.23]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 26ms 0/ 100 = 0% 0/ 100 = 0% bras05.sn.be.edpnet.net [213.219.132.17]
1/ 100 = 1% |
3 33ms 1/ 100 = 1% 0/ 100 = 0% router01.sn.be.edpnet.net [212.71.11.61]
0/ 100 = 0% |
4 31ms 2/ 100 = 2% 1/ 100 = 1% router02.bruix.be.edpnet.net [212.71.1.62]
0/ 100 = 0% |
5 31ms 3/ 100 = 3% 2/ 100 = 2% brx-b2-link.telia.net [62.115.46.29]
0/ 100 = 0% |
6 33ms 4/ 100 = 4% 3/ 100 = 3% adm-bb3-link.telia.net [62.115.140.56]
0/ 100 = 0% |
7 34ms 1/ 100 = 1% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.1]

Trace complete.

Thanks
Avatar of Delmoryth
Delmoryth
Time outs and big freezes since last 2 patches(2)September-30-2015 4:28 AM PDT (9 years ago) Go to Blizzard forum post
Posted by: ChRono

3 33ms 1/ 100 = 1% 0/ 100 = 0% router01.sn.be.edpnet.net [212.71.11.61]
0/ 100 = 0% |
4 31ms 2/ 100 = 2% 1/ 100 = 1% router02.bruix.be.edpnet.net [212.71.1.62]
0/ 100 = 0% |

There seems to be packet loss in these hops, on your ISP's network. I would recommend contacting them and passing on the pathping so they can take a look and see what's going on.

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