Avatar of SirUllrich #2529
SirUllrich #2529
Game freeze(1)Category: Technical SupportSeptember-23-2015 1:56 AM PDT (7 years ago) Go to Blizzard forum post
After building a new PC system, which I began using at the moment patch 2.3.0 came live. I have very regular screen freezes.

When the screen freezes I can hear certain sounds, but not the fighting sounds. Chat still works, and when I press T, I will be in town after the game comes back to life. Regulraly the game comes back to life after approx. 1-2 minutes. The longest I had to wait was about 7 minutes. Sometimes it only takes 30 seconds.

I have already tried the scan and repair option; didn't help!
I have already uninstalled the game completely and re-installed the game; didn't help!

------------------
System Information
------------------
Time of this report: 9/23/2015, 10:44:23
Machine name: DENNIS-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150722-0600)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: BIOS Date: 11/29/13 20:51:51 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8112MB RAM
Page File: 4688MB used, 11532MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_29743842&REV_A1
Display Memory: 4095 MB
Dedicated Memory: 3072 MB
Shared Memory: 1023 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Algemeen PnP-beeldscherm
Monitor Model: SyncMaster
Monitor Id: SAM0610
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.5582 (English)
Driver Version: 10.18.13.5582
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/25/2015 20:46:21, 15512888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5082-11CF-3C4E-79091CC2C735}
Vendor ID: 0x10DE
Device ID: 0x13C2
SubSys ID: 0x29743842
Revision ID: 0x00A1
Driver Strong Name: oem29.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section032:10.18.13.5582:pci\ven_10de&dev_13c2
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Headset (Sound Blaster Tactic3D Fury)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_041E&PID_3236&REV_1000&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/12/2013 12:40:58, 109824 bytes
Other Files:
Driver Provider: CREATIVE
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Luidsprekers (High Definition Audio-apparaat)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_18491151&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SyncMaster-4 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_38422974&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.03.0034.0003 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/17/2015 11:10:27, 204648 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digitale audio (S/PDIF) (High Definition Audio-apparaat)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_18491151&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (Dutch)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 05:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Headset Microphone (Sound Blaster Tactic3D Fury)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 12:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Muis
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Toetsenbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Sound Blaster Tactic3D Fury
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x041E, 0x3236
FF Driver: n/a

Device Name: Sound Blaster Tactic3D Fury
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x041E, 0x3236
FF Driver: n/a

Device Name: Microsoft® SiderWinderTM X6 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x074B
FF Driver: n/a

Device Name: Gaming Mouse G303
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC080
FF Driver: n/a

Device Name: Gaming Mouse G303
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC080
FF Driver: n/a

Device Name: Gaming Mouse G303
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC080
FF Driver: n/a

Device Name: Gaming Mouse G303
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC080
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-hoofdhub
| Vendor/Product ID: 0x8086, 0x8C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8008
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-toetsenbordapparaat
| Vendor/Product ID: 0x045E, 0x074B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID-toetsenbordapparaat
| Vendor/Product ID: 0x046D, 0xC080
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID-toetsenbordapparaat
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Toetsenbordstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-muis
| Vendor/Product ID: 0x046D, 0xC080
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-muis
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Muisstuurprogramma voor Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 78.2 GB
Total Space: 238.5 GB
File System: NTFS
Model: Samsung SSD 840 EVO 250GB ATA Device

Drive: D:
Free Space: 1905.2 GB
Total Space: 1907.7 GB
File System: NTFS
Model: ST2000DM001-1ER164 ATA Device

Drive: E:
Model: TSSTcorp CDDVDW SH-224DB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Dutch), , 0 bytes

--------------
System Devices
--------------
Name: Standaard Enhanced PCI naar USB-hostcontroller
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_8C261849&REV_05\3&11583659&0&E8
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_0C001849&REV_06\3&11583659&0&00
Driver: n/a

Name: SM-buscontroller
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_8C221849&REV_05\3&11583659&0&FB
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_04\4&3B8668CA&0&00E2
Driver: n/a

Name: High Definition Audio-besturing
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_11511849&REV_05\3&11583659&0&D8
Driver: n/a

Name: Ethernet-controller
Device ID: PCI\VEN_1969&DEV_E091&SUBSYS_E0911849&REV_10\4&2AF7FC6&0&00E3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_8C161849&REV_D5\3&11583659&0&E3
Driver: n/a

Name: NVIDIA GeForce GTX 970
Device ID: PCI\VEN_10DE&DEV_13C2&SUBSYS_29743842&REV_A1\4&63638AD&0&0008
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_8C50&SUBSYS_8C501849&REV_05\3&11583659&0&F8
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_8C101849&REV_D5\3&11583659&0&E0
Driver: n/a

Name: High Definition Audio-besturing
Device ID: PCI\VEN_10DE&DEV_0FBB&SUBSYS_29743842&REV_A1\4&63638AD&0&0108
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_8C3A1849&REV_04\3&11583659&0&B0
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_8C021849&REV_05\3&11583659&0&FA
Driver: n/a

Name: USB-controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_8C311849&REV_05\3&11583659&0&A0
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_244E1849&REV_D5\3&11583659&0&E2
Driver: n/a

Name: Standaard Enhanced PCI naar USB-hostcontroller
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_8C2D1849&REV_05\3&11583659&0&D0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_0C011849&REV_06\3&11583659&0&08
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak-codec van Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV-codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Headset Microphone (Sound Blast,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Sound Blaster Tactic3D Fury,0x00200000,3,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
HD Audio-luidspreker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF-uitgang,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sound Blaster Tactic3D Fury,0x00200000,3,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-conversieprogramma,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Headset (Sound Blaster Tactic3D,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
Digitale audio (S/PDIF) (High D,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Digitale audio (S/PDIF) (High Definition Audio-apparaat),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Headset (Sound Blaster Tactic3D Fury),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Luidsprekers (High Definition Audio-apparaat),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: SyncMaster-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741
Luidsprekers (High Definition A,0x00200000,1,0,quartz.dll,6.06.7601.18741
SyncMaster-4 (NVIDIA High Defin,0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Avatar of Vyraneer
Vyraneer
Game freeze(2)September-23-2015 3:38 AM PDT (7 years ago) Go to Blizzard forum post
Hello SirUlrich,

Please make sure your system is up to date, particularly the audio, the chipset and your network card drivers (at the moment it would seem you're using the generic ones). This support article should help you.
I would also suggest you to make sure your GPU and your CPU are not overheating.

Should the issue persist, please make sure your PSU (Power Supply Unit) is powerful enough to support your system. Given the information provided in your DxDiag file, I would say you probably need around 700W. :)

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Avatar of Vyraneer
Vyraneer
Game freeze(6)September-23-2015 9:08 AM PDT (7 years ago) Go to Blizzard forum post
Hello SirUlrich,

Posted by: SirUllrich

I checked temperature; everything below 30 degrees celcius.


These results usually indicate that the test wasn't done under stress, could you please repeat it?

What PSU you're using?

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