Avatar of Panus #2900
Panus #2900
game has suddenly started freezing(1)Category: Technical SupportSeptember-27-2015 11:46 AM PDT (9 years ago) Go to Blizzard forum post
As a few people here as of today doing rifts my game "freezes" - mobs stay still I can run around and open inventory.

I played for about 5 hours last night fine and about 3-4 the day before.

dxdiag
-----------------

------------------
System Information
------------------
Time of this report: 9/27/2015, 19:46:13
Machine name: ANDREW-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150722-0600)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z68X-UD3P-B3
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.7GHz
Memory: 8192MB RAM
Available OS Memory: 8176MB RAM
Page File: 4162MB used, 12186MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6900 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x6718)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2036 MB
Shared Memory: 2059 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ XL2410T
Monitor Id: BNQ7F02
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1059 (English)
Driver Version: 8.801.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/26/2010 03:57:08, 648704 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2458-11CF-1171-3A11BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6718
SubSys ID: 0x31301682
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NICayman:8.801.0.0:pci\ven_1002&dev_6718
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 11:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 11:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1458A102&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 11:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 11:44:23, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (Logitech Microphone (Pro 4000))
Default Sound Capture: No
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.18208 (English)
Driver Attributes: Final Retail
Date and Size: 7/12/2013 11:40:58, 109824 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Merc Stealth
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x0510
FF Driver: n/a

Device Name: Merc Stealth
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x0510
FF Driver: n/a

Device Name: Razer DeathAdder 2013
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0037
FF Driver: n/a

Device Name: Razer DeathAdder 2013
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0037
FF Driver: n/a

Device Name: Razer DeathAdder 2013
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0037
FF Driver: n/a

Device Name: Razer DeathAdder 2013
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0037
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| |
| +-+ Generic USB Hub
| | | Vendor/Product ID: 0x0409, 0x005A
| | | Location: Port_#0004.Hub_#0004
| | | Matching Device ID: usb\class_09
| | | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1038, 0x0510
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0037
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0037
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0037
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 223.8 GB
Total Space: 476.8 GB
File System: NTFS
Model: ST500DM002-1BD142 ATA Device

Drive: D:
Model: TSSTcorp DVD+-RW TS-H653B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: AMD Radeon HD 6900 Series
Device ID: PCI\VEN_1002&DEV_6718&SUBSYS_31301682&REV_00\4&2D68EC9A&0&0008
Driver: n/a

Name: PCI Simple Communications Controller
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_1C3A1458&REV_04\3&13C0B0C5&0&B0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E4
Driver: n/a

Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&18803EC9&0&00E4
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E2
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1B4B&DEV_917A&SUBSYS_B0001458&REV_11\4&4219E1E&0&00E7
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_50061458&REV_05\3&13C0B0C5&0&E8
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1283&DEV_8892&SUBSYS_50001458&REV_10\4&3A8EDBF3&0&00E3
Driver: n/a

Name: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_1C08&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_10001458&REV_C0\5&25DA5584&0&1000E3
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_A1021458&REV_05\3&13C0B0C5&0&D8
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FA
Driver: n/a

Name: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&B75C242&0&00E6
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C1E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E7
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_50001458&REV_09\3&13C0B0C5&0&08
Driver: n/a

Name: Ethernet Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_34687470&REV_06\4&6AE81F7&0&00E2
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C1C&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E6
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_00000000&REV_09\3&13C0B0C5&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA80&SUBSYS_AA801682&REV_00\4&2D68EC9A&0&0108
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&F8
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_50011458&REV_B5\3&13C0B0C5&0&E5
Driver: n/a

Name: Universal Serial Bus (USB) Controller
Device ID: PCI\VEN_1B6F&DEV_7023&SUBSYS_50071458&REV_01\4&1B0D22A2&0&00E5
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,11.06.0000.51125
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,11.06.0000.51125
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,11.06.0000.51125
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,11.06.0000.51125
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (Logitech Microphone,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Logitech QuickCam Pro 4000,0x00200000,0,2,ksproxy.ax,6.01.7601.17514
Logitech Microphone (Pro 4000),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out 5,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Logitech QuickCam Pro 4000,0x00200000,0,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Avatar of Delmoryth
Delmoryth
game has suddenly started freezing(2)September-28-2015 4:38 AM PDT (9 years ago) Go to Blizzard forum post
Hello Panus,

If the mobs stay still but you can move, it can be a connection issue rather than performance. However:

Posted by: Panus

Driver Date/Size: 11/26/2010 03:57:08, 648704 bytes


I would recommend updating your drivers anyway, since they seem to be very old and it can cause all kind of problems with games in general.

If the issue persists after updating the drivers, we can do a bit of connection troubleshooting.

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key + R at the same time and writing ipconfig /flushdns on the Run window.

Repair the game:
battle.net/support/article/6572

If the issue persists, please create a tracer and a pathping just when you are having the freeze and paste the results on this thread. You have instructions here:

- Tracer: battle.net/support/article/496
- Pathping: battle.net/support/article/718

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