Avatar of Hannibal #2369
Hannibal #2369
High Latency(1)Category: Technical SupportSeptember-27-2015 8:08 AM PDT (9 years ago) Go to Blizzard forum post
Hi,
i have very high latency started couple of hours ago, i cannot play.
This is happening now every weekend, Can you please Assist ?

ISP: 012
Country : Israel
Realtek network adapter

Pathping :

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:
0 OferM-PC.Home [10.0.0.1]
1 DSL6740U.Home [10.0.0.138]
2 ASR-MR.02-lo0.bb.012.net.il [212.199.17.111]
3 BRDR-CORE-MR-xe-2-0-0-3022.ip4.012.net.il [212.199.242.178]
4 * ACCESS-MR-01-gig3-16.ip4.012.net.il [212.199.5.157]
5 80.179.166.134.static.012.net.il [80.179.166.134]
6 ffm-s2-rou-1041.DE.eurorings.net [134.222.142.1]
7 ffm-s6-rou-1041.DE.eurorings.net [134.222.48.171]
8 ffm-b12-link.telia.net [62.115.37.101]
9 ffm-bb1-link.telia.net [62.115.142.24]
10 hbg-bb1-link.telia.net [213.155.135.147]
11 adm-bb3-link.telia.net [213.155.130.224]
12 adm-b2-link.telia.net [62.115.141.51]
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 OferM-PC.Home [10.0.0.1]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DSL6740U.Home [10.0.0.138]
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% ASR-MR.02-lo0.bb.012.net.il [212.199.17.111]
0/ 100 = 0% |
3 18ms 0/ 100 = 0% 0/ 100 = 0% BRDR-CORE-MR-xe-2-0-0-3022.ip4.012.net.il [212.199.242.178]
0/ 100 = 0% |
4 18ms 0/ 100 = 0% 0/ 100 = 0% ACCESS-MR-01-gig3-16.ip4.012.net.il [212.199.5.157]
0/ 100 = 0% |
5 68ms 0/ 100 = 0% 0/ 100 = 0% 80.179.166.134.static.012.net.il [80.179.166.134]
0/ 100 = 0% |
6 68ms 0/ 100 = 0% 0/ 100 = 0% ffm-s2-rou-1041.DE.eurorings.net [134.222.142.1]
0/ 100 = 0% |
7 70ms 0/ 100 = 0% 0/ 100 = 0% ffm-s6-rou-1041.DE.eurorings.net [134.222.48.171]
0/ 100 = 0% |
8 69ms 0/ 100 = 0% 0/ 100 = 0% ffm-b12-link.telia.net [62.115.37.101]
0/ 100 = 0% |
9 173ms 1/ 100 = 1% 1/ 100 = 1% ffm-bb1-link.telia.net [62.115.142.24]
0/ 100 = 0% |
10 360ms 4/ 100 = 4% 4/ 100 = 4% hbg-bb1-link.telia.net [213.155.135.147]
0/ 100 = 0% |
11 145ms 7/ 100 = 7% 7/ 100 = 7% adm-bb3-link.telia.net [213.155.130.224]
0/ 100 = 0% |
12 78ms 0/ 100 = 0% 0/ 100 = 0% adm-b2-link.telia.net [62.115.141.51]

Trace complete.

Tracert :

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms DSL6740U.Home [10.0.0.138]
2 15 ms 15 ms 15 ms ASR-MR.02-lo0.bb.012.net.il [212.199.17.111]
3 16 ms 15 ms 17 ms BRDR-CORE-MR-xe-2-0-0-3022.ip4.012.net.il [212.199.242.178]
4 16 ms 15 ms 15 ms ACCESS-MR-01-gig3-16.ip4.012.net.il [212.199.5.157]
5 67 ms 67 ms 67 ms 80.179.166.134.static.012.net.il [80.179.166.134]
6 68 ms 68 ms 68 ms ffm-s2-rou-1041.DE.eurorings.net [134.222.142.1]
7 69 ms 68 ms 70 ms ffm-s6-rou-1041.DE.eurorings.net [134.222.48.171]
8 70 ms 68 ms 76 ms ffm-b12-link.telia.net [62.115.37.101]
9 189 ms * 246 ms ffm-bb1-link.telia.net [62.115.142.24]
10 198 ms 197 ms 192 ms hbg-bb1-link.telia.net [62.115.138.173]
11 189 ms 191 ms 187 ms adm-bb3-link.telia.net [213.155.133.40]
12 197 ms 197 ms 193 ms adm-b2-link.telia.net [213.155.137.207]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Avatar of Delmoryth
Delmoryth
High Latency(6)September-30-2015 3:55 AM PDT (9 years ago) Go to Blizzard forum post
Hello Hannibal,

- Reset all your network devices (switch them off for couple of minutes and then switch them back on)
- Refresh your DNS by pushing Windows key R at the same time and writing ipconfig /flushdns on the Run window.

Please follow all the steps on this article, including the advanced steps:
battle.net/support/article/611

If the issue persists, please create a tracer and a new pathping while experiencing lag and paste the results on this thread. You have instructions here:

battle.net/support/article/718

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